Fetch Softworks

Server error (8 posts)

• Started 17 years ago by Solar
• Latest reply 17 years ago from Scott McGuire

• Solar Member

  When I try to connect to a certain ftp site, I get the message "Error: the server does not support security extensions." Is there any way for me to connect to this server?

  Posted 17 years ago #

• Jim Matthews Administrator

  I could use some more information to answer your question. Could you choose "Fetch Transcript" from the Window menu after you get the error and post the contents of that window?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 17 years ago #

• Solar Member

  Here is the transcript:

  Fetch 4.0.3 System 0x1039 Serial FETCHED001-15AE-0K18 TR
  Connecting to ftp.advancerepro.com port 21 (12/15/05 10:46:25 AM)
  220 Serv-U FTP Server v6.0 for WinSock ready...
  ADAT
  530 Not logged in.
  AUTH GSSAPI
  500 'AUTH': command not understood.

  -Solar

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  What is the setting of the "Connect using" menu in the New Connection dialog when you try to connect to this server? It sounds like it may be set to "FTP with GSSAPI".

  If that is the case, try choosing just plain "FTP" (the first choice) and connecting again.

  Let us know if that does not solve the problem.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• Solar Member

  Hi there,
  Well, I'm using fetch 4.03 and there is no setting in the new connection dialog for "connect using", only a pulldown for security, which doesn't have a setting for just "FTP". The choices available to me are cleartext password, kclient and GSS. None of those choices works though.

  lar

  Posted 17 years ago #

• Scott McGuire Administrator

  Sorry for the confusion about the Fetch version. My instructions were for Fetch 5.

  For Fetch 4.0.3, try this:

  * Choose Preferences from the Fetch menu.
  * Click on the Misc tab.
  * Press on the "Obscure Options" button. A menu will popup. Choose "Don't send ADAT probe command" form the menu.
  * Click the OK button to dismiss the Preferences.
  * Try connecting again, with the Security menu set to "Cleartext password."

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• Solar Member

  That seems to have worked. Thanks! Just one question, will that interfere with my connection to any other sites? The server I access the most uses kerberos encryption.

  lar

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  No, turning that off should not interfere with your Kerberos connections. The ADAT check is only used to warn you if you try to connect using cleartext authentication to a server that supports Kerberos. As long as you choose GSS or KClient from the Security pop-up when connecting to a Kerberos server, there shouldn't be a problem. (And many Kerberos severs will simply refuse your connection if you try to connect to them using cleartext anyway.)

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #