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Server response: ST not understood. (7 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 20 years ago by Seven Jones
  • Latest reply 20 years ago from Seven Jones
  • Seven Jones Member

    Whenever I try to upload or download multiple files I get one or both of these responses: "Server response: ST not understood." or "Server response: TR not understood." I get this same response from all servers, not just one specific one. Also, I just changed my DSL provider from DIRECTTV broadband to SBC Yahoo! I called SBC and they said to just reinstall Fetch, which of course, didn't solve the problem. Any clues?

    Posted 20 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the Fetch Transcript window after you see the error? Choose "Fetch Transcript" from the Window menu.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 20 years ago #

  • Seven Jones Member

    500 ST not understood.
    ftp_list: -30000 (state == GETTING_LIST)
    PWD

    Posted 20 years ago #

  • Jim Matthews Administrator

    I'm actually interested in the entire transcript. If you aren't comfortable posting it here you can email it to support@fetchsoftworks.com.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 20 years ago #

  • Seven Jones Member

    Fetch 4.0.3 System 0x922 Serial FETCHFL001-EECN-PS32 TR
    Connecting to www.nibtra.com port 21 (3/3/03 10:18:16 AM)
    220 ProFTPD 1.2.5rc1 Server (DreamHost FTP) [vega.dreamhost.com]
    USER 7jones
    331 Password required for 7jones.
    PASS
    230 User 7jones logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 MACB not understood.
    CWD bigpixels
    250 CWD command successful.
    PWD
    257 "/bigpixels" is current directory.
    PORT 172,16,1,33,148,180
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for file list.
    drwxr-xr-x 7 21075 pg17388 4096 Feb 28 12:45 .
    drwxr-x--x 32 21075 pg17388 8192 Feb 26 07:36 ..
    -rw-r--r-- 1 21075 pg17388 2127 Mar 3 08:33 bigpixels.css
    -rw-r--r-- 1 21075 pg17388 1760 Feb 25 12:52 bigpixels_welcome.html
    drwxr-xr-x 2 21075 pg17388 4096 Feb 28 12:27 contact
    drwxr-xr-x 2 21075 pg17388 8192 Feb 28 13:20 images
    drwxr-xr-x 2 21075 pg17388 4096 Feb 28 12:53 includes
    -rw-r--r-- 1 21075 pg17388 5332 Feb 28 13:14 index.html
    -rw-r--r-- 1 21075 pg17388 1370 Feb 26 11:20 index2.html
    drwxr-xr-x 8 21075 pg17388 4096 Feb 28 12:45 screeningroom
    drwxr-xr-x 2 21075 pg17388 4096 Feb 28 12:29 whatwedo
    226-Transfer complete.
    226 Quotas off
    CWD includes
    250 CWD command successful.
    PWD
    257 "/bigpixels/includes" is current directory.
    PORT 172,16,1,33,89,227
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for file list.
    drwxr-xr-x 2 21075 pg17388 4096 Feb 28 12:53 .
    drwxr-xr-x 7 21075 pg17388 4096 Feb 28 12:45 ..
    -rw-r--r-- 1 21075 pg17388 254 Feb 4 12:58 bigpixels_bottom1.inc
    -rw-r--r-- 1 21075 pg17388 170 Feb 28 12:19 bigpixels_bottom2.inc
    -rw-r--r-- 1 21075 pg17388 173 Feb 28 12:43 bigpixels_bottom2_scr.inc
    -rw-r--r-- 1 21075 pg17388 1197 Feb 28 11:57 bigpixels_midtop.inc
    -rw-r--r-- 1 21075 pg17388 374 Feb 28 11:56 bigpixels_midtop2.inc
    -rw-r--r-- 1 21075 pg17388 383 Feb 28 12:43 bigpixels_midtop2_scr.inc
    -rw-r--r-- 1 21075 pg17388 184 Feb 28 12:18 bigpixels_midtop3.inc
    -rw-r--r-- 1 21075 pg17388 187 Feb 28 12:43 bigpixels_midtop3_scr.inc
    -rw-r--r-- 1 21075 pg17388 1239 Feb 28 12:43 bigpixels_midtop_scr.inc
    -rw-r--r-- 1 21075 pg17388 1468 Feb 28 13:13 bigpixels_nav.inc
    -rw-r--r-- 1 21075 pg17388 136 Feb 4 15:58 bigpixels_nav_contact.inc
    -rw-r--r-- 1 21075 pg17388 380 Feb 26 13:10 bigpixels_nav_crew.inc
    -rw-r--r-- 1 21075 pg17388 1467 Feb 28 13:12 bigpixels_nav_scr.inc
    -rw-r--r-- 1 21075 pg17388 540 Feb 28 11:53 bigpixels_nav_screen.inc
    -rw-r--r-- 1 21075 pg17388 610 Feb 28 12:43 bigpixels_nav_screen_scr.inc
    -rw-r--r-- 1 21075 pg17388 360 Feb 4 15:48 bigpixels_nav_whatwedo.inc
    -rw-r--r-- 1 21075 pg17388 751 Feb 28 12:31 bigpixels_top.inc
    -rw-r--r-- 1 21075 pg17388 763 Feb 28 12:53 bigpixels_top_scr.inc
    226-Transfer complete.
    226 Quotas off
    SIZE bigpixels_bottom1.inc
    213 254
    MDTM bigpixels_bottom1.inc
    213 20030204125852
    PORT 172,16,1,33,93,16
    200 PORT command successful.
    RETR bigpixels_bottom1.inc
    150 Opening ASCII mode data connection for bigpixels_bottom1.inc (254 bytes).
    226 Transfer complete.
    Download completed at 3/3/03 10:18:27 AM (state == RGET_RETRIEVING)
    SIZE bigpixels_bottom2.inc
    213 170
    MDTM bigpixels_bottom2.inc
    213 20030228121927
    PORT 172,16,1,33,247,60
    200 PORT command successful.
    RETR bigpixels_bottom2.inc
    150 Opening ASCII mode data connection for bigpixels_bottom2.inc (170 bytes).
    226 Transfer complete.
    Download completed at 3/3/03 10:18:28 AM (state == RGET_RETRIEVING)
    SIZE bigpixels_bottom2_scr.inc
    213 173
    MDTM bigpixels_bottom2_scr.inc
    213 20030228124321
    PORT 172,16,1,33,133,202
    200 PORT command successful.
    RETR bigpixels_bottom2_scr.inc
    150 Opening ASCII mode data connection for bigpixels_bottom2_scr.inc (173 bytes).
    226 Transfer complete.
    Download completed at 3/3/03 10:18:28 AM (state == RGET_RETRIEVING)
    SIZE bigpixels_midtop.inc
    213 1197
    MDTM bigpixels_midtop.inc
    213 20030228115710
    PORT 172,16,1,33,185,112
    200 PORT command successful.
    RETR bigpixels_midtop.inc
    150 Opening ASCII mode data connection for bigpixels_midtop.inc (1197 bytes).
    226 Transfer complete.
    Download completed at 3/3/03 10:18:28 AM (state == RGET_RETRIEVING)
    SIZE bigpixels_midtop2.inc
    213 374
    MDTM bigpixels_midtop2.inc
    213 20030228115615
    PORT 172,16,1,33,121,165
    200 PORT command successful.
    RETR bigpixels_midtop2.inc
    150 Opening ASCII mode data connection for bigpixels_midtop2.inc (374 bytes).
    226 Transfer complete.
    Download completed at 3/3/03 10:18:28 AM (state == RGET_RETRIEVING)
    SIZE bigpixels_midtop2_scr.inc
    213 383
    MDTM bigpixels_midtop2_scr.inc
    213 20030228124323
    PORT 172,16,1,33,73,81
    200 PORT command successful.
    RETR bigpixels_midtop2_scr.inc
    150 Opening ASCII mode data connection for bigpixels_midtop2_scr.inc (383 bytes).
    226 Transfer complete.
    Download completed at 3/3/03 10:18:29 AM (state == RGET_RETRIEVING)
    SIZE bigpixels_midtop3.inc
    213 184
    MDTM bigpixels_midtop3.inc
    213 20030228121845
    PORT 172,16,1,33,107,217
    200 PORT command successful.
    RETR bigpixels_midtop3.inc
    150 Opening ASCII mode data connection for bigpixels_midtop3.inc (184 bytes).
    226 Transfer complete.
    Download completed at 3/3/03 10:18:29 AM (state == RGET_RETRIEVING)
    SIZE bigpixels_midtop3_scr.inc
    213 187
    MDTM bigpixels_midtop3_scr.inc
    213 20030228124324
    PORT 172,16,1,33,169,21
    200 PORT command successful.
    RETR bigpixels_midtop3_scr.inc
    150 Opening ASCII mode data connection for bigpixels_midtop3_scr.inc (187 bytes).
    226 Transfer complete.
    Download completed at 3/3/03 10:18:29 AM (state == RGET_RETRIEVING)
    SIZE bigpixels_midtop_scr.inc
    213 1239
    MDTM bigpixels_midtop_scr.inc
    213 20030228124325
    PORT 172,16,1,33,165,253
    200 PORT command successful.
    RETR bigpixels_midtop_scr.inc
    150 Opening ASCII mode data connection for bigpixels_midtop_scr.inc (1239 bytes).
    226 Transfer complete.
    Download completed at 3/3/03 10:18:29 AM (state == RGET_RETRIEVING)
    SIZE bigpixels_nav.inc
    213 1468
    MDTM bigpixels_nav.inc
    213 20030228131320
    PORT 172,16,1,33,198,4
    200 PORT command successful.
    RETR bigpixels_nav.inc
    150 Opening ASCII mode data connection for bigpixels_nav.inc (1468 bytes).
    226 Transfer complete.
    Download completed at 3/3/03 10:18:30 AM (state == RGET_RETRIEVING)
    SIZE bigpixels_nav_contact.inc
    213 136
    MDTM bigpixels_nav_contact.inc
    213 20030204155856
    PORT 172,16,1,33,112,63
    200 PORT command successful.
    RETR bigpixels_nav_contact.inc
    150 Opening ASCII mode data connection for bigpixels_nav_contact.inc (136 bytes).
    226 Transfer complete.
    Download completed at 3/3/03 10:18:30 AM (state == RGET_RETRIEVING)
    SIZE bigpixels_nav_crew.inc
    213 380
    MDTM bigpixels_nav_crew.inc
    213 20030226131023
    PORT 172,16,1,33,116,182
    200 PORT command successful.
    RETR bigpixels_nav_crew.inc
    500 TR not understood.
    ftp_retrieve: -30000 (state == RGET_RETRIEVING)
    PWD
    257 "/bigpixels/includes" is current directory.
    PORT 172,16,1,33,79,18
    200 PORT command successful.
    LIST
    500 ST not understood.
    ftp_list: -30000 (state == GETTING_LIST)

    Fetch Softworks[/B][/QUOTE]

    Posted 20 years ago #

  • Jim Matthews Administrator

    Apparently the server is getting out of sync with Fetch. I've seen that using the PORT command through a router doing Network Address Translation. You might try checking the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences -- does that help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 20 years ago #

  • Seven Jones Member

    Right on! That solved it.

    That's funny because I was just looking in the preferences and I saw the "Use passive mode transfers (PASV)", but I didn't know exactly what it did, so I didn't check it. Anyway, everything's working fine now. For furture reference, the modem/router I'm using is from 2Wire.

    Anyway, thanks a lot for your help!

    Posted 20 years ago #

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