Fetch Softworks

Server Response: 'T' (4 posts)

• Started 20 years ago by jparchem
• Latest reply 20 years ago from Jim Matthews

• jparchem Member

  Hello,

  I am working with a client that is having some trouble FTP-ing using Fetch on a Mac. He is FTP-ing to a Windows server. The user gets the error message listed in the subject of this post.

  Here is the contents of the Fetch Transcript Window:

  System Version = 0x1024
  Connecting to win4.wegtech.com port 21 (3/25/03 10:33:12 AM)
  220 win4 Microsoft FTP Service (Version 5.0).
  ADAT
  500 'ADAT Hi there, do you support security?': command not understood
  USER hastings
  331 Password required for hastings.
  PASS
  230 User hastings logged in.
  SYST
  215 Windows_NT version 5.0
  PWD
  257 "/hastings" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood
  SITE DIRSTYLE
  200 MSDOS-like directory output is on
  SITE DIRSTYLE
  200 MSDOS-like directory output is off
  CWD hastingsgrp.com
  250 CWD command successful.
  PWD
  257 "/hastings/hastingsgrp.com" is current directory.
  PORT 10,0,1,82,164,141
  200 PORT command successful.
  LIST
  500 '': command not understood
  ftp_list: -30000 (state == GETTING_LIST)

  Please advise.

  Posted 20 years ago #

• Jim Matthews Administrator

  My first suggestion would be to check the "Use passive mode transfers (PASV) box in the Firewall section of Fetch Preferences. Does that help?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• jparchem Member

  It kind of helps. This all started when the FTP host locked down the FTP server. All FTP users had to turn off Passive (or PASV) FTP in their FTP clients. We have turned off the PASV FTP but we get this problem now.

  Please advise.

  Posted 20 years ago #

• Jim Matthews Administrator

  It looks like the client is going through a Network Address Translation (NAT) device (such as a router or wireless base station) that is translating the PORT command (when PASV is not checked). Unfortunately it is corrupting the following command (LIST) so that all the server sees is "T". So the options I can see are to fix or replace this NAT device, or get the server to allow PASV. Fixing the NAT device might involve getting a new version of the firmware; you'd have to contact the vendor to see what the options are.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #