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"server sent and unexpected response" (6 posts)
- Started 15 years ago by messenger82
- Latest reply 15 years ago from Scott McGuire
-
messenger82 Member
-
Scott McGuire Administrator
Hi,
We'd like to investigate this problem and see if we can resolve it.
Could you please send us the transcript from one of these problem transfers?
The next time you get one of these errors when uploading, please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.
We'll take a look and try to figure out what's going on.
If you don't want to post the transcript here (or if it's very long), you can email it to:
bb at fetchsoftworks dot com
Thanks,
Scott McGuire
Fetch Softworks -
messenger82 Member
Sorry for the delay. Here is the transcript. It repeated the error after transfering a file named "Clyde Edgerton and Alan Gurganus.mpg". However the file does work and is complete.
Fetch 5.3 (5D161) Intel running on Mac OS X 10.5.1 (9B18) Intel English
StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
Partial serial FETCHEX001-G9DD-96DC T
Connecting to 152.20.187.244 port 21 (Mac OS X firewall is allowing connections) (12/17/07 8:43:23 AM)
Connecting to 152.20.187.244 port 21 (Mac OS X firewall is allowing connections) (12/17/07 8:47:59 AM)
Connected to 152.20.187.244 port 21 (12/17/07 8:47:59 AM)
220 Server Ready ready
USER bobbertd
331 User name okay, need password.
PASS
230 SuperUser logged in, proceed.
SYST
215 WIN32 TNT Embedded ToolSuite system type.
PWD
257 "C:/web" is the current directory.
MACB ENABLE
500 Syntax error, command unrecognized.
PWD
257 "C:/web" is the current directory.
TYPE A
200 Command okay.
PASV
227 Entering Passive Mode (152,20,187,244,4,1).
Making data connection to 152.20.187.244 port 1025
NLST
150 Opening data connection for (.) (152.20.187.244,1025).
index.php
site.css
slidecontrol.php
php-appWeb.ini
newslide.php
appWeb.conf
login.php
favicon.ico
mime.types
logout.php
vers.txt
images
include
runtime
script
tmp
226 Closing data connection.
CWD d:/MPEG
250 Directory changed to "d:/MPEG".
PWD
257 "d:/MPEG" is the current directory.
PASV
227 Entering Passive Mode (152,20,187,244,4,2).
Making data connection to 152.20.187.244 port 1026
NLST
150 Opening data connection for (.) (152.20.187.244,1026).
River Run.mpg
Leadership Lecture - Armstrong.mpg
africa_transition.mpg
Cucalorus-Sugar.mpg
wal401_kipper.mpg
DrK Rtable01-2.mpg
DrK Rtables02-2.mpg
Let's Read - 710 - Morris.mpg
Currents of Hope.mpg
Let's Read - 803 - Toplin.mpg
Let's Read - 801 - Tettertons.mpg
Let's Read - 804 - Tom Morris.mpg
WAL12_Pantano.mpg
Let's Read - 805 - McCall.mpg
Leadership Lecture - Fish.mpg
SportsRound_promo2007.mpg
Let's Read - 808 - Pope.mpg
Classics-Andrew Young.mpg
Bumper - TLN.mpg
Spot - Seahawk Shop.mpg
wal2007_promo.mpg
Seahawk Video Digest 1.mpg
wal403_brennan.mpg
Gerentology - Chesky.mpg
Let's Read - 806 - Marron Rev3.mpg
Leadership Lecutre - Lemon.mpg
Publishing Panel.mpg
Leadership Lecture - Halberstam.mpg
Leadership Lecture - Elliot.mpg
sports_roundup601.mpg
Cucalorus-Ninja.mpg
Let's Read - 807 - Wood.mpg
Leadership Lecture - Julian Bond.mpg
Spot - Gymnastics Club.mpg
Cucalorus-Football.mpg
Mike McIntyre.mpg
LLS - Fishman.mpg
Concert Chior Pt2.mpg
Concert Chior Pt1.mpg
cahoon_global.mpg
wal405_bicknel.mpg
livetest.mpg
Bumper - TLN Fireworks.mpg
Clyde Edgerton and Alan Gurganus.mpg
Clyde Edgerton - An Evening With.mpg
wal406_drimmer.mpg
Spot - UNCW Promo.mpg
Promo - FLM Spanish 1.mpg
Promo - FLM Spanish 2.mpg
Promo - FLM Japanese 1.mpg
Promo - FLM Japanese 2.mpg
Promo - FLM Italian 1.mpg
Promo - FLM Spanish 3.mpg
Promo - Ulitmate Frisbee.mpg
Promo - FLM Portugeuse 1.mpg
wal404_mcdowell.mpg
OLLI_Geron01_Sex.mpg
Classics-Bernice Johnson Reagon.mpg
WAL_Davis.mpg
Enviroment Matters - 101.mpg
Tyrone Rowell.mpg
letsread901.mpg
electionone.mpg
cook 3 Mulit-Cooking Show.mpg
Ethics Habib_OLLI_TV-Habib.mpg
Blackmore Youth Lecture-Rev2.mpg
olli ethics barth.mpg
WAL_ChinaEmerge.mpg
alumni_awards_2007.mpg
Let's Read - 811 - Lee.mpg
Let's Read - 810 - Savas Rev2.mpg
Let's Read - 809 - Satterlie.mpg
UNCW TV Presents-Grisman.mpg
edmeese.mpg
Let's Read - 812 - Rivenbark.mpg
OLLI_Geron02_Lifestory.mpg
olli_aging_nervous.mpg
olli_aging_theories.mpg
olli_aging_musculoskel.mpg
Leadership Lecture - Fuentes.mpg
Let's Read - 815 - Furia.mpg
Let's Read - 813 - Fredrickson.mpg
Let's Read - 814 - Harris.mpg
Ethics Habib02_OLLI_TV.mpg
ollihealthethicsgauthier MPEG.mpg
wal407_ziegler.mpg
wal408_goodman.mpg
EMatters103.mpg
gradone.mpg
montfordpoint.mpg
warningfemale.mpg
warningmale.mpg
Bumper - UNCW TV Fireworks.mpg
marsleightronix.mpg
Cucalorus-Hammered.mpg
Cucalorus-Scene 9 of 9.mpg
elliotgonewithwind2.mpg
Classics-Caregivers Journey.mpg
Cucalorus-Strip Mall Trilogy.mpg
Cucalorus-Tabernacle.mpg
Classics-Charlotte Pierce-Baker.mpg
Classics-Charles Reagan Wilson.mpg
Classics-Terry Tempest Williams.mpg
Cucalorus-Birds.mpg
Classics-_Intro.mpg
uncwcook01_breakfast.mpg
uncwcook02_sandwich.mpg
uncwcook03_salad.mpg
Classics-Allison Lurie.mpg
Classics-Andrea Barrett.mpg
Classics-Benjamin Hooks.mpg
Classics-Bernard Ohanian.mpg
Classics-Bob Reiss.mpg
Global Warming Lecture- Drake.mpg
Montford Point documentary.mpeg
Classics-Bruce Feiler.mpg
uncw_sixtieth.mpg
Classics-Harry Watson.mpg
Classics-James Lawson.mpg
Leadership Lecture - Flannery.mpg
electiontwo.mpg
Classics-Coleman McCarthy.mpg
Classics-Haven Kimmel.mpg
foster_cc_spot 1.mpg
Classics-Altan Anderson.mpg
Classics-Hemmingway Lecture.mpg
Classics-Jaron Lanier.mpg
Classics-Peter Gethers.mpg
Classics-Jim Owens.mpg
Classics-John Holman.mpg
Classics-Jose Ramos.mpg
Classics-Ken Schmidt.mpg
Classics-Ken Svanum.mpg
Classics-Levonne Adams.mpg
Classics-NOAA.mpg
Classics-Peter Beckmann.mpg
905letsreadcook.mpg
902Let'sread.mpg
903letsreadLehane.mpg
EMatters102.mpg
sports_roundup602.mpg
904letsreadTyson.mpg
troubled_waters.mpg
olli_survey.mpg
olli_survey02.mpg
uncwlecture_allan_kay.mpg
spot_uncw_adultscholar.mpg
sherman_scholar_2007.mpg
caa_preseason_2007.mpg
uncw_studentdebate2007.mpg
Classics-Tony Hillerman.mpg
226 Closing data connection.
PWD
257 "d:/MPEG" is the current directory.
PWD
257 "d:/MPEG" is the current directory.
PWD
257 "d:/MPEG" is the current directory.
PWD
257 "d:/MPEG" is the current directory.
PWD
257 "d:/MPEG" is the current directory.
QUIT
221 Service closing control connection.
Connecting to 152.20.187.244 port 21 (Mac OS X firewall is allowing connections) (12/17/07 9:00:11 AM)
Connected to 152.20.187.244 port 21 (12/17/07 9:00:16 AM)
220 Server Ready ready
USER bobbertd
331 User name okay, need password.
PASS
230 SuperUser logged in, proceed.
SYST
215 WIN32 TNT Embedded ToolSuite system type.
PWD
257 "C:/web" is the current directory.
MACB ENABLE
500 Syntax error, command unrecognized.
CWD d:/MPEG/
250 Directory changed to "d:/MPEG".
PWD
257 "d:/MPEG" is the current directory.
Retrieved 151 items from file list cache, stored 12/17/2007 08:48 AM
CWD Clyde Edgerton and Alan Gurganus.mpg
550 Requested action not taken: Not a directory
TYPE I
200 Command okay.
SIZE Clyde Edgerton and Alan Gurganus.mpg
550 Requested action not taken: Clyde Edgerton and Alan Gurganus.mpg not a plain file
MDTM Clyde Edgerton and Alan Gurganus.mpg
500 Syntax error, command unrecognized.
PASV
227 Entering Passive Mode (152,20,187,244,4,3).
Making data connection to 152.20.187.244 port 1027
RETR Clyde Edgerton and Alan Gurganus.mpg
150 Opening data connection for (Clyde Edgerton and Alan Gurganus.mpg) (152.20.187.244,1027).
550 Requested action not taken: No error
Unsuccessful transfer of Clyde Edgerton and Alan Gurganus.mpg (3,372,903,006/0 bytes, 3,131,757 bytes/sec, 17:57 elapsed) stopped at 12/17/07 9:18:14 AM (error: 2,-30000)
ftp_retrieve: 2,-30000 (state == RGET_RETRIEVING)
PWD
257 "d:/MPEG" is the current directory.
Retrieved 151 items from file list cache, stored 12/17/2007 08:48 AM
PWD
257 "d:/MPEG" is the current directory.
PWD
257 "d:/MPEG" is the current directory.
PWD
257 "d:/MPEG" is the current directory.
PWD
257 "d:/MPEG" is the current directory.
PWD
257 "d:/MPEG" is the current directory.
QUIT
221 Service closing control connection. -
Scott McGuire Administrator
Hi,
Thanks for the transcript.
This transcript shows an error at the end of a download; your original message said you were having problems with uploads. Are you receiving errors when uploading, downloading, or both?
Do you ever see this problem with small files, or just large files? (I realize your main use seems to be moving large video files.)
Thanks,
Scott McGuire
Fetch Softworks -
messenger82 Member
After some testing the same error is occurring at the end of both download and uploads. (Today we just happened to be doing a server backup thus the reason for the downloads). I can't answer definitively regarding the large/small file question; my feeling is that our 30 second spots 'seem' to have fewer problems than the larger 30 minute and 1 hour programs (aprox. 1.5 and 3 gig respectively). Being that its a video server I hate to temp fate and upload a text file or other smaller file.
-
Scott McGuire Administrator
Hi,
Thanks for the additional information. We've been working on some potential fixes for these sorts of problems, and we'd like you to try a test build of Fetch if you're willing. Could you please send us an email at:
bb at fetchsoftworks dot com
and we'll go from there. (Please include a sentence or two about your problems, just so we can match your email with this message board thread.)
Thanks,
Scott McGuire
Fetch Softworks
- Page 1
We have a video server we use for broadcast. The server is a proprietary embedded OS but utilizes the FAT32 file system and FTP as it's video upload method.
Our edit suites are all mac and have Fetch as the FTP client that uploads finished products to the server. Frequently and with no replicateable consistency we get an error that says "server sent an unexpected response" when trying to upload video files. After this error the connection is broken. However the file(s) that we're uploaded work just fine and are transfered in their entirety. This is causing workflow problem because if the connection is broken when transfering multiple files any files remaining after the error aren't transfered. We have used other FTP clients with no error messages at all such as Filezilla from Windows and FTPClient and Cyberduck for mac. We would really really like to use Fetch though due to it's defacto status among the Mac community.
[This message has been edited by messenger82 (edited 12-14-2007).]
Posted 15 years ago #