Fetch Softworks

shortcut path not working (3 posts)

• Started 14 years ago by iwanczuk
• Latest reply 14 years ago from iwanczuk

• iwanczuk Member

  I have been using Fetch for over a year and it has generally worked well. However, one aspect that has never worked for me is the path setting in a shortcut.

  When I connect to an FTP site I can double click on a folder and that folder opens fine. Usually I am going into the public_html folder to access a web site's files. If I specify the folder I want to go into in the path setting of a shortcut it doesn't work and I get an error box saying:
  Fetch could not get "public_html" because the FTP
  server encountered an error accessing a file or
  folder.

  If you entered a file name, folder name or URL,
  check that it is correct.

  Server responded "I can only retrieve regular files"

  I have lived with this since I started using Fetch, but it should work. I must be doing something really stupid?

  The site is hosted on Lunar Pages and here is the Fetch transcript for a typical session that has this problem (note - I've changed IP addresses, site names and login ID in the text but otherwise the transcript is unchanged):

  Fetch 5.3.1 (5D226) Intel running on Mac OS X 10.5.6 (9G55) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-VEEJ-2RUW T
  Connecting to notArealSite.com port 21 (Mac OS X firewall is allowing connections) (4/13/09 11:41:09 AM)
  Connected to xx.xx.xx.xx port 21 (4/13/09 11:41:09 AM)
  220---------- Welcome to Pure-FTPd [TLS] ----------
  220-You are user number 1 of 50 allowed.
  220-Local time is now 11:41. Server port: 21.
  220-IPv6 connections are also welcome on this server.
  220 You will be disconnected after 15 minutes of inactivity.
  USER fredd1e
  331 User fredd1e OK. Password required
  PASS
  230-User fredd1e has group access to: fredd1e
  230 OK. Current restricted directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  MACB ENABLE
  500 Unknown command
  PWD
  257 "/" is your current location
  TYPE A
  200 TYPE is now ASCII
  PORT 192,168,42,53,203,212
  200 PORT command successful
  LIST -al
  150 Connecting to port 52180
  drwx--x--x 13 fredd1e fredd1e 4096 Jan 7 10:26 .
  drwx--x--x 13 fredd1e fredd1e 4096 Jan 7 10:26 ..
  -rw-r--r-- 1 fredd1e fredd1e 24 Sep 9 2006 .bash_logout
  -rw-r--r-- 1 fredd1e fredd1e 191 Sep 9 2006 .bash_profile
  -rw-r--r-- 1 fredd1e fredd1e 124 Sep 9 2006 .bashrc
  -rw------- 1 fredd1e fredd1e 23 Sep 11 2006 .contactemail
  drwxr-xr-x 5 fredd1e fredd1e 4096 Mar 11 21:57 .cpanel
  drwxr-xr-x 5 fredd1e fredd1e 4096 Sep 11 2006 .fantasticodata
  -rw-r--r-- 1 fredd1e fredd1e 55 Sep 12 2006 .filter
  -rw------- 1 fredd1e fredd1e 15 Jan 7 09:52 .ftpquota
  drwxr-x--- 2 fredd1e 99 4096 Jul 23 2008 .htpasswds
  -rw------- 1 fredd1e fredd1e 13 Jul 16 2008 .lastlogin
  drwx------ 2 fredd1e fredd1e 4096 Apr 12 21:46 .spamassassin
  -rw-r--r-- 1 fredd1e fredd1e 0 Sep 12 2006 .spamassassinenable
  drwx------ 2 fredd1e fredd1e 4096 Apr 9 10:30 .sqmaildata
  lrwxrwxrwx 1 fredd1e fredd1e 32 Jul 21 2008 access-logs -> /usr/local/apache/domlogs/fredd1e
  drwxr-x--- 4 fredd1e 12 4096 Apr 14 2008 etc
  drwx------ 2 fredd1e fredd1e 4096 Jul 23 2008 logs
  drwxrwx--- 7 fredd1e fredd1e 4096 Apr 14 2008 mail
  drwxr-x--- 3 fredd1e fredd1e 4096 May 18 2008 public_ftp
  drwxr-x--- 9 fredd1e 99 4096 Jul 17 2008 public_html
  drwxr-xr-x 7 fredd1e fredd1e 4096 Aug 11 2007 tmp
  lrwxrwxrwx 1 fredd1e fredd1e 11 Jul 21 2008 www -> public_html
  226-Options: -a -l
  226 23 matches total
  TYPE I
  200 TYPE is now 8-bit binary
  SIZE public_html
  550 I can only retrieve regular files
  MDTM public_html
  550 I can only retrieve regular files
  PORT 192,168,42,53,203,213
  200 PORT command successful
  RETR public_html
  550 I can only retrieve regular files
  Unsuccessful transfer of public_html (0/0 bytes, 0 bytes/sec, 0:00 elapsed) stopped at 4/13/09 11:41:11 AM (error: 2,-30004)
  ftp_retrieve: 2,-30004 (state == RGET_RETRIEVING)
  PWD
  257 "/" is your current location
  TYPE A
  200 TYPE is now ASCII
  PORT 192,168,42,53,203,214
  200 PORT command successful
  LIST -al
  150 Connecting to port 52182
  drwx--x--x 13 fredd1e fredd1e 4096 Jan 7 10:26 .
  drwx--x--x 13 fredd1e fredd1e 4096 Jan 7 10:26 ..
  -rw-r--r-- 1 fredd1e fredd1e 24 Sep 9 2006 .bash_logout
  -rw-r--r-- 1 fredd1e fredd1e 191 Sep 9 2006 .bash_profile
  -rw-r--r-- 1 fredd1e fredd1e 124 Sep 9 2006 .bashrc
  -rw------- 1 fredd1e fredd1e 23 Sep 11 2006 .contactemail
  drwxr-xr-x 5 fredd1e fredd1e 4096 Mar 11 21:57 .cpanel
  drwxr-xr-x 5 fredd1e fredd1e 4096 Sep 11 2006 .fantasticodata
  -rw-r--r-- 1 fredd1e fredd1e 55 Sep 12 2006 .filter
  -rw------- 1 fredd1e fredd1e 15 Jan 7 09:52 .ftpquota
  drwxr-x--- 2 fredd1e 99 4096 Jul 23 2008 .htpasswds
  -rw------- 1 fredd1e fredd1e 13 Jul 16 2008 .lastlogin
  drwx------ 2 fredd1e fredd1e 4096 Apr 12 21:46 .spamassassin
  -rw-r--r-- 1 fredd1e fredd1e 0 Sep 12 2006 .spamassassinenable
  drwx------ 2 fredd1e fredd1e 4096 Apr 9 10:30 .sqmaildata
  lrwxrwxrwx 1 fredd1e fredd1e 32 Jul 21 2008 access-logs -> /usr/local/apache/domlogs/fredd1e
  drwxr-x--- 4 fredd1e 12 4096 Apr 14 2008 etc
  drwx------ 2 fredd1e fredd1e 4096 Jul 23 2008 logs
  drwxrwx--- 7 fredd1e fredd1e 4096 Apr 14 2008 mail
  drwxr-x--- 3 fredd1e fredd1e 4096 May 18 2008 public_ftp
  drwxr-x--- 9 fredd1e 99 4096 Jul 17 2008 public_html
  drwxr-xr-x 7 fredd1e fredd1e 4096 Aug 11 2007 tmp
  lrwxrwxrwx 1 fredd1e fredd1e 11 Jul 21 2008 www -> public_html
  226-Options: -a -l
  226 23 matches total
  PWD
  257 "/" is your current location

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi,

  Does the problem shortcut have a document icon, or a folder icon? I suspect it has a document icon.

  Please try the following:

  * Select the shortcut by clicking on it once.
  * Go to the Shortcuts menu, and choose Edit Shortcut.
  * In the dialog that appears, click the Kind popup, and change it to "Folder."
  * Click OK.
  * Try opening the shortcut again.

  Does that fix the problem? Let us know.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• iwanczuk Member

  Yes, that worked. Thank you.

  Posted 14 years ago #