Fetch Softworks

Sloooooow FTP download (5 posts)

• Started 18 years ago by stuckmic
• Latest reply 18 years ago from Jim Matthews

• stuckmic Member

  Hi All,

  I can't figure out if this is a fetch problem or my servers problem.

  I'm trying to download data from my server by dragging entire folders to my hard drive.

  The download starts off with a huge "burst" ... but then as the last few hundred bytes are left of the file, fetch just comes to a near-stop.

  It is taking me, literally, 10 minutes to doanload a 9k file.

  Anybody else experience this? Any ideas? Is there a fetch setting i should check or should i continue hounding my server for a setting on their end?

  Paul

  Posted 18 years ago #

• Jim Matthews Administrator

  Does the download ever finish?

  Do you see the same problem downloading from other servers, such as ftp.fetchsoftworks.com (leave the User ID and Password fields blank to connect)?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• stuckmic Member

  Originally posted by JimMatthews:

  Does the download ever finish?

  Do you see the same problem downloading from other servers, such as ftp.fetchsoftworks.com (leave the User ID and Password fields blank to connect)?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Jim,

  The download does complete (most of the time) but it can take, literally, 5 minutes to complete a 10k download.

  I use a cable modem, and like i said earlier, the download begins with a huge "burst" ... and the "file size received" will even appear as though the file has been completely downloaded ... but then as the "kb per sec" gets to about 5k it begins to wind down into slower and slower increments until it's almost at a standstill by the time the "kb per sec" reaches 50 bytes per sec.

  Sometimes it comes to a complete hault and, after a time, i'm dosconnected and the file on my hard drive shows an incomplete fetch file.

  I found something in the FAQ section of this site at http://fetchsoftworks.com/Support/faq.html#trouble3 that seems to address this situation.

  I'll take your advice and try FTPing from the address you provided and see what happens.

  Paul

  Posted 18 years ago #

• stuckmic Member

  Jim,

  Just tried the ftp.fetchsoftworks.com and everything downloaded quick as lightning with absolutely NO PAUSE between files and absolutely no "wind down" mode like i'm seeing at my server.

  Guess that makes it a problem at my server?

  Paul

  Posted 18 years ago #

• Jim Matthews Administrator

  It looks that way. I would contact the server administrator to see if it's a known problem on their end.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #