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Slow speeds (3 posts)

  • Started 6 days ago by Paul
  • Latest reply 5 days ago from Paul
  • Paul Member

    Just bought fetch for mac. When I run a speed test (speedtest.net) I'm getting 9mbps up.
    Yet fetch is only uploading at around 30-50 kbps. what the heck?

    Mac specs:
    Mojave 10.14.5
    MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
    Processor 2.8 GHz inten Core i7
    Memory 16 GB

    Posted 6 days ago #

  • Jim Matthews Administrator

    Hi,

    I'm not surprised that Fetch is not using 100% of your connection bandwidth. I should note, however, that Fetch reports speeds in bytes rather than bits (there are 8 bits in a byte), and that Fetch includes the time it takes to set up and tear down individual file transfer connections. You can make it more of an apples-to-apples comparison by uploading one large binary file with Fetch, and multiplying the bits/sec number by 8. Even better, you can compare the overall time it takes to transfer the same file or set of files using Fetch or another FTP client. If you find another client that better serves your needs I'd be happy to cancel your purchase for a full refund.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 5 days ago #

  • Paul Member

    Thanks for the response Jim, I will run tests against other FTP clients and get back to you.

    Posted 5 days ago #

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