Your best friend for file transfer.

Fetch application logoFetch

ssh public key on Terminal (4 posts)

  • Started 1 month ago by Ana
  • Latest reply 4 weeks ago from Jim Matthews
  • Ana Member

    Hi, I hope this message finds you well. I was trying for the first time to connect to a project in google cloud platform, I did everything they asked to connect via ssh though a public key and it worked fine; but since then, I just can't connect to any of the other servers I was working on through Fetch.

    I'm getting this error: "An FTP connection could not be opened because the FTP server dropped the connection. Try again, or contact the server administrator to verify that the server is running".

    But it happens with every site I had configured on Fetch before.
    I already sudo kill every sql connection through the terminal but still I can't use Fetch.
    Do you think you can help me understand what's wrong?

    I'm using Mac OS 10.11.6

    Thank you in advance,
    Ana

    Posted 1 month ago #

  • Jim Matthews Administrator

    Hi,

    Could you try to connect to one of the servers, and then choose "Fetch Transcript" from the WIndow menu and post the contents of that window (or else send them to me at https://fetchsoftworks.com/fetch/feedback)? I'll see what I can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 weeks ago #

  • Ana Member

    Hi, thank you for your message.

    This is the fetch transcript:

    Fetch 5.7.7 (5H1795) Intel (Web Store) running on Mac OS X 10.11.6 (15G21013) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-ZZVD-ZEXM T
    Connecting to lumagon.mx port 21 (Mac OS X firewall is allowing connections) (6/16/18, 9:20 PM)
    Connected to 160.153.42.136 port 21 (6/16/18, 9:20 PM)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 3 of 500 allowed.
    220-Local time is now 19:20. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 15 minutes of inactivity.
    ADAT

    Help please!

    Thank you.

    Posted 4 weeks ago #

  • Jim Matthews Administrator

    Hi,

    Try checking the "Do not send ADAT probe command" box in the Obscure section of Fetch Preferences. Does that help?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 weeks ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.