Fetch Softworks

Stall Problem (2 posts)

• Started 15 years ago by Hawke
• Latest reply 15 years ago from Scott McGuire

• Hawke Member

  I am using Fetch 5.3 with Mac OSX 10.5.2 (Leopard). When uploading a series of PDFs (each about 1-3Mg)to a Windows server Fetch repeatedly stalls after each individual file upload is completed.

  There is the occasional smaller file (about 400K) and the upload will proceed from these files to the next one OK.

  Does anyone have any ideas please ?

  Cheers
  Hawke

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Hawke,

  We'd like some more information in order to try to help with your problem.

  Could you please do the following?

  * Quit Fetch, if it's running.
  * Open Fetch again.
  * Connect to your server.
  * Try uploading several PDFs again.
  * After you get a stall, choose Fetch Transcript from the Window menu.
  * Copy the entire contents of the transcript window, and send them in an email to:

  bugs at fetchsoftworks dot com

  Please also include a short description of your problem.

  We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #