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Starts over (5 posts)

  • Started 13 years ago by dh
  • Latest reply 13 years ago from dh
  • dh Member

    I'm having issues with files uploading (in 5.6) and when they're done they start over, never leaving a complete file on my ftp site. Wassupwithat?

    Posted 13 years ago #

  • Jim Matthews Administrator

    Hi dh,

    The next time this happens could you choose "Fetch Transcript" from the Window menu and post the entire contents of that window? That information should help me figure out what is going on.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 13 years ago #

  • dh Member

    These are sizable files (200mb-1.3+gb) I either leave them to process on one of my other computers or keep it processing in the background on my computer while I work on other things. I was successful uploading one. The log for a 500+ file left unattended goes like this:

    Fetch 5.6 (5F64) Intel running on Mac OS X 10.4.11 (8S2167) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-L7F2-T4G9 T
    Connecting to hospodkawhite.com port 21 (Mac OS X firewall is off) (8/31/10 12:34 PM)
    Connected to 69.36.8.48 port 21 (8/31/10 12:34 PM)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 2 of 50 allowed.
    220-Local time is now 11:34. Server port: 21.
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 15 minutes of inactivity.
    USER hwftp@hospodkawhite.com
    331 User hwftp@hospodkawhite.com OK. Password required
    PASS
    230-User hwftp@hospodkawhite.com has group access to: dave◇◇◇◇◇◇
    230-OK. Current restricted directory is /
    230 2047378 Kbytes used (99%) - authorized: 2048000 Kb
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    PWD
    257 "/" is your current location
    TYPE A
    200 TYPE is now ASCII
    PASV
    227 Entering Passive Mode (69,36,8,48,176,179)
    Making data connection to 69.36.8.48 port 45235
    LIST
    150 Accepted data connection
    drwxr-xr-x 16 dave dave 4096 Aug 31 09:13 .
    drwxr-xr-x 16 dave dave 4096 Aug 31 09:13 ..
    -rw------- 1 dave dave 15 Aug 31 11:31 .ftpquota
    drwxr-xr-x 2 dave dave 4096 Aug 31 11:29 Apple Rock
    drwxr-xr-x 2 dave dave 4096 Aug 31 11:13 Apple Rock hirez
    drwxr-xr-x 2 dave dave 4096 May 26 2009 Business Express
    drwxr-xr-x 2 dave dave 4096 Feb 23 2010 Everitt
    drwxr-xr-x 2 dave dave 4096 May 20 20:57 For Cannonball
    drwxr-xr-x 3 dave dave 4096 Mar 26 11:15 Fresherized Foods
    drwxr-xr-x 2 dave dave 4096 Aug 31 06:11 HCHB
    drwxr-xr-x 2 dave dave 4096 Feb 23 2010 IDT
    drwxr-xr-x 2 dave dave 4096 Jan 4 2010 LSI
    drwxr-xr-x 4 dave dave 4096 Feb 23 2010 Shelton
    drwxr-xr-x 4 dave dave 4096 Aug 4 15:33 Shoneys
    drwxr-xr-x 6 dave dave 4096 Apr 28 14:47 The 8tracks
    drwxr-xr-x 2 dave dave 4096 Aug 4 10:23 Vuelive
    drwxr-xr-x 2 dave dave 4096 Jul 8 13:48 Wholly Guacamole
    226-Options: -a -l◇
    226 17 matches total
    CWD Apple Rock
    250 OK. Current directory is /Apple Rock
    PWD
    257 "/Apple Rock" is your current location
    PASV
    227 Entering Passive Mode (69,36,8,48,89,196)
    Making data connection to 69.36.8.48 port 22980
    LIST
    150 Accepted data connection
    drwxr-xr-x 2 dave dave 4096 Aug 31 11:29 .
    drwxr-xr-x 16 dave dave 4096 Aug 31 09:13 ..
    -rw-r--r-- 1 dave dave 1378496 Aug 31 11:30 BackWallFamLnk_mechHlf.ai
    226-Options: -a -l◇
    226 3 matches total
    DELE BackWallFamLnk_mechHlf.ai
    250-2046032 Kbytes used (99%) - authorized: 2048000 Kb
    250 Deleted BackWallFamLnk_mechHlf.ai
    TYPE I
    200 TYPE is now 8-bit binary
    PASV
    227 Entering Passive Mode (69,36,8,48,188,225)
    Making data connection to 69.36.8.48 port 48353
    STOR HCHB_MECHANICALS.sitx
    150 Accepted data connection
    Update check skipped at 8/31/10 12:36 PM (next check after 9/1/10 6:02 AM)
    Upload of HCHB_MECHANICALS.sitx stalled with 815224 bytes transferred, tw->ftp_store_high_water_mark == 0 (state == RPUT_SENDING)
    Unsuccessful upload of HCHB_MECHANICALS.sitx as binary data (815,224/548,464,808 bytes, 7,764 bytes/sec, 1:45 elapsed) stopped at 8/31/10 12:37 PM (error: 2,-30036)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 1, tw->retry_count = 0
    Upload of HCHB_MECHANICALS.sitx stalled, retrying
    ABOR
    426 Transfer aborted
    226-2046836 Kbytes used (99%) - authorized: 2048000 Kb
    226-Transfer aborted
    226 105.433 seconds (measured here), 6.95 Kbytes per second
    SIZE HCHB_MECHANICALS.sitx
    213 750064
    PASV
    227 Entering Passive Mode (69,36,8,48,106,124)
    Making data connection to 69.36.8.48 port 27260
    REST 750064
    350 Restarting at 750064
    STOR HCHB_MECHANICALS.sitx
    150 Accepted data connection
    Upload of HCHB_MECHANICALS.sitx stalled with 838392 bytes transferred, tw->ftp_store_high_water_mark == 815224 (state == RPUT_SENDING)
    Unsuccessful upload of HCHB_MECHANICALS.sitx as binary data (88,328/548,464,808 bytes, 2,007 bytes/sec, 0:44 elapsed) stopped at 8/31/10 12:38 PM (error: 2,-30036)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 1, tw->retry_count = 0
    Upload of HCHB_MECHANICALS.sitx stalled, retrying
    ABOR
    426 Transfer aborted
    226-2047593 Kbytes used (99%) - authorized: 2048000 Kb
    226-Transfer aborted
    226 44.629 seconds (measured here), 0.54 Kbytes per second
    SIZE HCHB_MECHANICALS.sitx
    213 774680
    PASV
    227 Entering Passive Mode (69,36,8,48,149,153)
    Making data connection to 69.36.8.48 port 38297
    REST 774680
    350 Restarting at 774680
    STOR HCHB_MECHANICALS.sitx
    150 Accepted data connection
    Upload of HCHB_MECHANICALS.sitx stalled with 844184 bytes transferred, tw->ftp_store_high_water_mark == 838392 (state == RPUT_SENDING)
    Unsuccessful upload of HCHB_MECHANICALS.sitx as binary data (69,504/548,464,808 bytes, 1,448 bytes/sec, 0:48 elapsed) stopped at 8/31/10 12:39 PM (error: 2,-30036)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 1, tw->retry_count = 0
    Upload of HCHB_MECHANICALS.sitx stalled, retrying
    ABOR
    426 Transfer aborted
    552-2047593 Kbytes used (99%) - authorized: 2048000 Kb
    552 Quota exceeded: [HCHB_MECHANICALS.sitx] won't be saved
    SIZE HCHB_MECHANICALS.sitx
    550 Can't check for file existence
    PASV
    227 Entering Passive Mode (69,36,8,48,96,99)
    Making data connection to 69.36.8.48 port 24675
    STOR HCHB_MECHANICALS.sitx
    150 Accepted data connection
    Upload of HCHB_MECHANICALS.sitx stalled with 6906960 bytes transferred, tw->ftp_store_high_water_mark == 844184 (state == RPUT_SENDING)
    Unsuccessful upload of HCHB_MECHANICALS.sitx as binary data (6,906,960/548,464,808 bytes, 33,528 bytes/sec, 3:26 elapsed) stopped at 8/31/10 12:42 PM (error: 2,-30036)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 1, tw->retry_count = 0
    Upload of HCHB_MECHANICALS.sitx stalled, retrying
    ABOR
    426 Transfer aborted
    552-2047593 Kbytes used (99%) - authorized: 2048000 Kb
    552 Quota exceeded: [HCHB_MECHANICALS.sitx] won't be saved
    SIZE HCHB_MECHANICALS.sitx
    550 Can't check for file existence
    PASV
    227 Entering Passive Mode (69,36,8,48,244,231)
    Making data connection to 69.36.8.48 port 62695
    STOR HCHB_MECHANICALS.sitx
    150 Accepted data connection
    Upload of HCHB_MECHANICALS.sitx stalled with 77380 bytes transferred, tw->ftp_store_high_water_mark == 6906960 (state == RPUT_SENDING)
    Unsuccessful upload of HCHB_MECHANICALS.sitx as binary data (77,380/548,464,808 bytes, 2,275 bytes/sec, 0:34 elapsed) stopped at 8/31/10 12:44 PM (error: 2,-30036)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Upload of HCHB_MECHANICALS.sitx stalled, retrying
    ABOR
    426 Transfer aborted
    ftp_abort: 2,-30014 (state == RETRY_CANCELING)
    Connecting to hospodkawhite.com port 21 (Mac OS X firewall is off) (8/31/10 12:45 PM)
    Connected to 69.36.8.48 port 21 (8/31/10 12:45 PM)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 10 of 50 allowed.
    220-Local time is now 11:45. Server port: 21.
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 15 minutes of inactivity.
    USER hwftp@hospodkawhite.com
    331 User hwftp@hospodkawhite.com OK. Password required
    PASS
    230-User hwftp@hospodkawhite.com has group access to: dave◇◇◇◇◇◇
    230-OK. Current restricted directory is /
    230 2047604 Kbytes used (99%) - authorized: 2048000 Kb
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD /Apple Rock
    250 OK. Current directory is /Apple Rock
    TYPE I
    200 TYPE is now 8-bit binary
    SIZE HCHB_MECHANICALS.sitx
    213 11680
    PASV
    227 Entering Passive Mode (69,36,8,48,57,158)
    Making data connection to 69.36.8.48 port 14750
    REST 11680
    350 Restarting at 11680
    STOR HCHB_MECHANICALS.sitx
    150 Accepted data connection
    Upload of HCHB_MECHANICALS.sitx stalled with 119617867 bytes transferred, tw->ftp_store_high_water_mark == 6906960 (state == RPUT_SENDING)
    Unsuccessful upload of HCHB_MECHANICALS.sitx as binary data (119,606,187/548,464,808 bytes, 32,679 bytes/sec, 1:01:00 elapsed) stopped at 8/31/10 1:47 PM (error: 2,-30036)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 1 making_progress = 1, tw->retry_count = 1
    Upload of HCHB_MECHANICALS.sitx stalled, retrying
    ABOR
    send_cmd():con_conn->Putline() returns 2,-50
    ftp_abort: 2,-30014 (state == RETRY_CANCELING)
    Connecting to hospodkawhite.com port 21 (Mac OS X firewall is off) (8/31/10 1:47 PM)
    Connected to 69.36.8.48 port 21 (8/31/10 1:47 PM)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 3 of 50 allowed.
    220-Local time is now 12:47. Server port: 21.
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 15 minutes of inactivity.
    USER hwftp@hospodkawhite.com
    331 User hwftp@hospodkawhite.com OK. Password required
    PASS
    230-User hwftp@hospodkawhite.com has group access to: dave◇◇◇◇◇◇
    230-OK. Current restricted directory is /
    230 2047604 Kbytes used (99%) - authorized: 2048000 Kb
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD /Apple Rock
    250 OK. Current directory is /Apple Rock
    TYPE I
    200 TYPE is now 8-bit binary
    SIZE HCHB_MECHANICALS.sitx
    550 Can't check for file existence
    PASV
    227 Entering Passive Mode (69,36,8,48,215,149)
    Making data connection to 69.36.8.48 port 55189
    STOR HCHB_MECHANICALS.sitx
    150 Accepted data connection
    Upload of HCHB_MECHANICALS.sitx stalled with 158785516 bytes transferred, tw->ftp_store_high_water_mark == 119617867 (state == RPUT_SENDING)
    Unsuccessful upload of HCHB_MECHANICALS.sitx as binary data (158,785,516/548,464,808 bytes, 43,384 bytes/sec, 1:01:00 elapsed) stopped at 8/31/10 2:49 PM (error: 2,-30036)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 2 making_progress = 1, tw->retry_count = 1
    Upload of HCHB_MECHANICALS.sitx stalled, retrying
    ABOR
    send_cmd():con_conn->Putline() returns 2,-50
    ftp_abort: 2,-30014 (state == RETRY_CANCELING)
    Connecting to hospodkawhite.com port 21 (Mac OS X firewall is off) (8/31/10 2:49 PM)
    Connected to 69.36.8.48 port 21 (8/31/10 2:49 PM)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 2 of 50 allowed.
    220-Local time is now 13:48. Server port: 21.
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 15 minutes of inactivity.
    USER hwftp@hospodkawhite.com
    331 User hwftp@hospodkawhite.com OK. Password required
    PASS
    230-User hwftp@hospodkawhite.com has group access to: dave◇◇◇◇◇◇
    230-OK. Current restricted directory is /
    230 2047604 Kbytes used (99%) - authorized: 2048000 Kb
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD /Apple Rock
    250 OK. Current directory is /Apple Rock
    TYPE I
    200 TYPE is now 8-bit binary
    SIZE HCHB_MECHANICALS.sitx
    550 Can't check for file existence
    PASV
    227 Entering Passive Mode (69,36,8,48,36,74)
    Making data connection to 69.36.8.48 port 9290
    STOR HCHB_MECHANICALS.sitx
    150 Accepted data connection
    Upload of HCHB_MECHANICALS.sitx stalled with 164589816 bytes transferred, tw->ftp_store_high_water_mark == 158785516 (state == RPUT_SENDING)
    Unsuccessful upload of HCHB_MECHANICALS.sitx as binary data (164,589,816/548,464,808 bytes, 44,969 bytes/sec, 1:01:00 elapsed) stopped at 8/31/10 3:50 PM (error: 2,-30036)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 3 making_progress = 1, tw->retry_count = 1
    Upload of HCHB_MECHANICALS.sitx stalled, retrying
    ABOR
    send_cmd():con_conn->Putline() returns 2,-50
    ftp_abort: 2,-30014 (state == RETRY_CANCELING)
    Connecting to hospodkawhite.com port 21 (Mac OS X firewall is off) (8/31/10 3:50 PM)
    Connected to 69.36.8.48 port 21 (8/31/10 3:50 PM)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 4 of 50 allowed.
    220-Local time is now 14:50. Server port: 21.
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 15 minutes of inactivity.
    USER hwftp@hospodkawhite.com
    331 User hwftp@hospodkawhite.com OK. Password required
    PASS
    230-User hwftp@hospodkawhite.com has group access to: dave◇◇◇◇◇◇
    230-OK. Current restricted directory is /
    230 2047604 Kbytes used (99%) - authorized: 2048000 Kb
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    MACB ENABLE
    500 Unknown command
    CWD /Apple Rock
    250 OK. Current directory is /Apple Rock
    TYPE I
    200 TYPE is now 8-bit binary
    SIZE HCHB_MECHANICALS.sitx
    550 Can't check for file existence
    PASV
    227 Entering Passive Mode (69,36,8,48,35,96)
    Making data connection to 69.36.8.48 port 9056
    STOR HCHB_MECHANICALS.sitx
    150 Accepted data connection

    Posted 13 years ago #

  • Jim Matthews Administrator

    Hi,

    I think the problem is that you are right at the limit of your server storage:

    230 2047604 Kbytes used (99%) - authorized: 2048000 Kb

    You don't have room on the server for a 500MB upload, so the server keeps dropping the connection, and Fetch keeps retrying.

    I'd suggest deleting some big files, and/or asking the server administrator for more space.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 13 years ago #

  • dh Member

    I'll need to check how much space we have!! Makes sense, thank you!!

    Posted 13 years ago #

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