Fetch Softworks

STOU command? (4 posts)

• Started 16 years ago by bookwoman
• Latest reply 16 years ago from Scott McGuire

• bookwoman Member

  Hello,

  This is my first post to the forum. Here is my story: I've used an older version of Fetch for several years and successfully uploaded 1000s of jpg files to my ISP to use in my auction ads. I recently bought my third Mac (a SUPER iMac this time) and downloaded the current version of Fetch. Over the last two weeks I successfully uploaded two batches of jpgs. No fuss. No problem.

  This weekend I successfully logged into my account on my ISP and every time I attempted to upload a new image I got the following message "STOU command not implemented." This happened on multiple sessions with different new jpgs. Thinking the new files might be funky, I tried to upload a 2nd copy of an earlier file and the same thing happened.

  Being a fairly intelligent (tho not technical) person I contacted my ISP to find out what's happenin'! Welll, they dunno. Aren't familier with "STOU" at all. Suggested I try another freeware ftp program, instead. Suggested I reinstall Fetch. (This is an established local outfit, but they're obviously PC-oriented!)

  I said I would check with y'all first--does anyone know what is the problem, here?

  I appreciate your help!

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Here's the likely solution to the problem...

  When you use the Put command in the new Fetch, change the setting of the "If a file already exists:" menu to "Replace existing file". Do not use "Pick a different name".

  When this menu is set to "Pick a different name", Fetch sends an "STOU" command to the server (which asks the server to give your file a unique name to make sure it does not replace an existing file). Some servers do not support the "STOU" command, and give an error as a result.

  Let us know if this does not fix the problem.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• bookwoman Member

  Hello, Scott--

  AHA!--it worked--thankyou!!

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  You're welcome. We're glad to hear it's fixed, thanks for the follow-up.

  Please let us know if you have any further questions.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #