Fetch Softworks

Suddenly cannot access any ftp sites (2 posts)

• Started 11 years ago by Steve
• Latest reply 11 years ago from Jim Matthews

• Steve Member

  I have been accessing ftp sites without issue from my home network (cable modem) for years now. For some reason, every time I try to access a site now, I get a "connection dropped' message. Earlier, I tried rebooting my wireless router, and ftp worked. But now I get the error again.

  I can't understand what may have changed. Can you point me to some troubleshooting? Here's a transcript of me trying to access your ftp site, which I was able to do earlier:

  Connecting to ftp.fetchsoftworks.com port 21 (Mac OS X firewall is allowing connections) (11/26/11 9:23 PM)
  Connected to 216.92.39.106 port 21 (11/26/11 9:23 PM)
  220 fetchsoftworks.com NcFTPd Server (licensed copy) ready.
  USER anonymous
  331 Guest login ok, send your complete e-mail address as password.
  PASS
  230-You are user #1 of 16 simultaneous users allowed.
  230-
  230 Logged in anonymously.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is cwd.
  CWD /
  250 "/" is new cwd.
  PWD
  257 "/" is cwd.
  PWD
  257 "/" is cwd.
  TYPE A
  200 Type okay.
  PASV
  get_reply():con_conn->Getline() returns 1,54
  ftp_list: 2,-30014 (state == GETTING_LIST)
  Fetch could not get the file list because the FTP server dropped the connection. (Try again, or contact the server administrator to verify that the server is running.)
  QUIT
  send_cmd():con_conn->Putline() returns 1,54
  Update check skipped at 11/26/11 9:25 PM (next check after 12/4/11 5:39 AM)

  Posted 11 years ago #

• Jim Matthews Administrator

  That looks like a problem with your router. If restarting it does not fix the problem I would contact the router vendor to see if there's an firmware update available.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #