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Suddenly unable to connect via FTP :: Connection refused (3 posts)

  • Started 2 years ago by DMack
  • Latest reply 2 years ago from DMack
  • DMack Member

    I am suddenly (since yesterday) not able to connect to any servers with Fetch, connections are being immediately refused, although I am able to browse to the sites themselves. I've restarted Fetch and my Mac. Here are the servers I'm trying:

    208.109.168.75
    208.109.168.62
    www.mackstudiopro.com

    ftp.fetchsoftworks.com is also unreachable.

    Here is the full Fetch transcript:

    Fetch 5.7.5 (5H1476) Intel (Web Store) running on Mac OS X 10.10.2 (14C1514) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Partial serial FETCH55001-9SFU-TX3C T
    Connecting to 208.109.168.75 port 21 (Mac OS X firewall is allowing connections) (5/5/15, 10:11 AM)
    An FTP connection to “208.109.168.75” could not be opened because the connection was refused. (Contact the server administrator for more information.)
    Connecting to 208.109.168.75 port 21 (Mac OS X firewall is allowing connections) (5/5/15, 10:11 AM)
    An FTP connection to “208.109.168.75” could not be opened because the connection was refused. (Contact the server administrator for more information.)
    Update check skipped at 5/5/15, 10:13 AM (next check after 5/13/15, 7:46 PM)
    Connecting to 208.109.168.75 port 21 (Mac OS X firewall is allowing connections) (5/5/15, 10:22 AM)
    An FTP connection to “208.109.168.75” could not be opened because the connection was refused. (Contact the server administrator for more information.)
    Connecting to www.mackstudiopro.com port 21 (Mac OS X firewall is allowing connections) (5/5/15, 10:24 AM)
    An FTP connection to “www.mackstudiopro.com” could not be opened because the connection was refused. (Contact the server administrator for more information.)
    Connecting to 208.109.168.62 port 21 (Mac OS X firewall is allowing connections) (5/5/15, 10:27 AM)
    An FTP connection to “208.109.168.62” could not be opened because the connection was refused. (Contact the server administrator for more information.)

    Thanks in advance.

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    I'm not getting a response from 208.109.168.75 or 208.109.168.62 but I'm able to connect to www.mackstudiopro.com and ftp.fetchsoftworks.com. If you still aren't able to connect to www.mackstudiopro.com or ftp.fetchsoftworks.com I would suspect a networking issue. As for the other two, I'd check to confirm that the server addresses haven't changed, and that the servers are online.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • DMack Member

    Yep. It turns out it our hosting team put a block on outgoing FTP for some reason and it had nothing to do with Fetch. Thank you for your assistance all the same.

    Posted 2 years ago #

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