Fetch Softworks

.swf files not uploading correctly (6 posts)

• Started 21 years ago by ubotch
• Latest reply 15 years ago from Scott McGuire

• ubotch Member

  When I try to replace one of the .swf files in a Flash site it does not work properly. The file uploads but then does not work when it is up. That part of the site does not load when I go to the site. I know the problem is not with the file because I had someone else upload the same file from their computer and it worked fine. I think the problem may be with my preferences but I don't know. Any suggestions?

  Posted 21 years ago #

• Jim Matthews Administrator

  Make sure you upload the file in Raw Data format, or (if you are using Automatic format) that you have a suffix mapping set up to identify .swf files as binary.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 21 years ago #

• felixturner Member

  Does it make sense to make fetch handle SWFs automatically?

  I get a lot of feedback from users who have broken swfs uploaded via fetch.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Felix,

  Fetch 5's default settings in Automatic mode are to upload SWFs as binary files.

  The suggestions Jim gave above were things to double-check when things were going wrong; for most users they should not be necessary, Fetch should just do the correct thing with SWF files without needing to do anything special.

  But if you could tell us more about your or your user's problems with broken SWF files after uploading with Fetch - or what you think Fetch should be doing and isn't - we'd be happy to look into it and try to figure out what is going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 11-22-2008).]

  Posted 15 years ago #

• felixturner Member

  hi scott,

  thanks for the reply. Most likely my users are using an older version of fetch.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Felix,

  You're welcome. Fetch 4 should probably do the right thing as well, although possibly it would need to be configured to do so. But I can say for sure that Fetch 5 is set up to upload SWFs correctly.

  But the next time you run into the problem, feel free to contact us and we'll see if we can figure out what the cause is.

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 11-23-2008).]

  Posted 15 years ago #