Fetch Softworks

the settings cannot be used because an error has ocurred Mac OS error -60008 (6 posts)

• Started 14 years ago by anna
• Latest reply 14 years ago from Scott McGuire

• anna Member

  Hi there

  I have downloaded the new version of fetch, and on entering the ftp details, I am hit with a pop up window with the note:

  the settings cannot be used because an error has ocurred
  Mac OS error -60008

  I have been using fetch for ages, and haven't seen this error before. Any help would be appreciated.

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi,

  Does the problem still happen if you restart your Mac and try to use Fetch again?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• anna Member

  yes - it does, I have tried this and it still gives me the error

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi,

  This error may indicate a problem with the Mac OS X keychain, which Fetch uses to securely store the passwords for your shortcuts and recent connections.

  Please do the following to check for and repair problems with the keychain:

  * Quit Fetch, if it's running.
  * Open the Keychain Access application, which is in the Utilities folder inside your Applications folder.
  * Go to the Keychain Access menu, and choose Preferences.
  * Click on the "First Aid" tab.
  * Make sure both "Synchronize login keychain password" and "Set login keychain as default" are checked.
  * Then go to the Keychain Access menu, and choose Keychain First Aid.
  * In the password field of the Keychain First Aid window, enter your Mac OS X admin password (this should be the same as your Mac OS X login password).
  * Click the Repair radio button.
  * Click the Start button.
  * Once it's done, close the Keychain First Aid window.
  * Restart your Macintosh.

  Then try Fetch again.

  Let us know if you're still having problems after doing this.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• anna Member

  viola - works!!!
  THANK YOU so much - it was driving me crazy.

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi,

  You're welcome, I'm glad to hear that fixed it.

  Please let us know if you have further questions or run into any further problems.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #