Fetch Softworks

Timed out (5 posts)

• Started 16 years ago by lyden
• Latest reply 16 years ago from lyden

• lyden Member

  Hello!

  I'm out of the blue having trouble conneting to 1 of my customers.

  Best regards Lyden

  Im getting this script below :

  Fetch 5.0.5 (5A835) PowerPC running on Mac OS X 10.4.6 (8I127) PowerPC English
  StuffIt Engine 0x812, StuffIt SDK Version 10.0
  Partial serial FETCH5X001-YY49-2EBY T
  Connecting to web.netbox.no port 21 (OS X firewall is off) (19/04/06 8:24:42)
  Connected to 83.143.87.31 port 21 (19/04/06 8:24:43)
  220 ProFTPD 1.2.10 Server (Main FTP Server) [83.143.87.31]
  USER lasik
  331 Password required for lasik.
  PASS
  230 User lasik logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood
  PWD
  257 "/" is current directory.
  TYPE A
  200 Type set to A
  PASV
  227 Entering Passive Mode (83,143,87,31,156,242).
  ABOR
  ftp_list: -30027 (state == GETTING_LIST)
  QUIT
  send_cmd():con_conn->Putline() returns -3208
  Update check skipped at 19/04/2006 08:26 (next check after 24/04/2006 21:56)
  Connecting to web.netbox.no port 21 (OS X firewall is on) (19/04/06 8:26:59)
  Connected to 83.143.87.31 port 21 (19/04/06 8:26:59)
  220 ProFTPD 1.2.10 Server (Main FTP Server) [83.143.87.31]
  USER lasik
  331 Password required for lasik.
  PASS
  230 User lasik logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  TYPE A
  200 Type set to A
  PORT 192,168,2,101,150,221
  200 PORT command successful
  LIST
  Active mode connection blocked by OS X firewall, port 38621
  ABOR
  ftp_list: -30028 (state == GETTING_LIST)
  ftp_list: tw->port_retries == 0, retrying file list
  Connecting to web.netbox.no port 21 (OS X firewall is on) (19/04/06 8:27:35)
  Connected to 83.143.87.31 port 21 (19/04/06 8:27:35)
  220 ProFTPD 1.2.10 Server (Main FTP Server) [83.143.87.31]
  USER lasik
  331 Password required for lasik.
  PASS
  230 User lasik logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood
  PWD
  257 "/" is current directory.
  TYPE A
  200 Type set to A
  PASV
  227 Entering Passive Mode (83,143,87,31,157,135).
  ABOR
  ftp_list: -30027 (state == GETTING_LIST)
  QUIT
  send_cmd():con_conn->Putline() returns -3208

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  It looks like the server is rejecting passive mode connections for some reason; possibly it has been moved behind a firewall.

  I would try the following:

  * Turn off your OS X firewall (I see you started with it off, but then turned it on).
  * Go to the General pane of Fetch Preferences and uncheck "Use passive mode transfers."
  * Try connecting again.

  Let us know if that works or not.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• lyden Member

  Hi Scott

  That did it ;o) thanks a lot!

  But does that mean i have to set the OSX firewall to off every time i want to connect to the above server?

  best/lyden

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Lyden,

  Yes, unfortunately it does mean that. Active mode connections cannot work when you have a firewall on your end (the replies from the FTP server cannot get back to you through your firewall).

  You might want to contact your client and see if they can set up the server to support SFTP connections; using SFTP avoids most of the firewall and NAT problems.

  Thanks, and let us know if you have any more questions.

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• lyden Member

  Hi Scott

  Thanks a million, i will then try to get in contact with my client and see what they can do.

  I got my work done, so everythings fine.

  Best/Lyden

  Posted 16 years ago #