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timeout onnection errors (9 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 20 years ago by m.rees
  • Latest reply 20 years ago from Jim Matthews
  • m.rees Member

    i've read through all the other posts, but haven't found an answer for this problem yet. i log in to the ftp server successfully, but no remote directory is displayed. if i refresh the file list, the dog runs after the LIST command is issued until the connection times out. transcript follows:

    Fetch 4.0.3 System 0x1024 Serial FETCHFL001-844N-XR5P TR
    Connecting to members.localnet.com port 21 (03/28/03 9:50:13)
    220 olsen.localnet.com NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER mrees
    331 User mrees okay, need password.
    PASS
    230-You are user #1 of 50 simultaneous users allowed.
    230-
    230 Restricted user logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    CWD public_html
    250 "/public_html" is new cwd.
    PWD
    257 "/public_html" is cwd.
    CWD /public_html
    250 "/public_html" is new cwd.
    PWD
    257 "/public_html" is cwd.
    PORT 66,153,13,151,86,37
    200 PORT command successful.
    LIST
    550 Cannot connect to 66.153.13.151:22053 - timed out.
    QUIT
    send_cmd():con_conn->Putline() returns -3155

    based on other postsplies, i've tried toggling PASV to no avail. other suggestions as to what i've munged? thanks,

    m.

    Posted 20 years ago #

  • Jim Matthews Administrator

    What does the transcript look like with PASV checked (in the Firewall section of Fetch Preferences)?

    Can you get a file list from ftp.fetchsoftworks.com (leave the User ID and Password fields blank)?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 20 years ago #

  • m.rees Member

    i tried connecting to fetchsoftworks earlier this morning and failed, but it worked just now.

    transcript for passive mode:
    Fetch 4.0.3 System 0x1024 Serial FETCHFL001-844N-XR5P TR
    Connecting to members.localnet.com port 21 (03/28/03 10:42:57)
    220 olsen.localnet.com NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER mrees
    331 User mrees okay, need password.
    PASS
    230-You are user #1 of 50 simultaneous users allowed.
    230-
    230 Restricted user logged in.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd.
    CWD public_html
    250 "/public_html" is new cwd.
    PWD
    257 "/public_html" is cwd.
    PASV
    227 Entering Passive Mode (207,251,201,27,104,217)
    LIST
    550 Could not accept passive data connection - timed out.
    QUIT
    send_cmd():con_conn->Putline() returns -3155

    thanks,
    m.

    Posted 20 years ago #

  • Jim Matthews Administrator

    It looks like a firewall on your network (or your ISPs) is blocking the connection used for the file list. Was Fetch working before? Has anything changed about the setup of your computer or network?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 20 years ago #

  • m.rees Member

    i didn't change anything. BUT, i think i'm getting closer...

    fetch worked fine until i installed SecurityUpd2003-03-24.dmg.bin last week. now, if i enable ftp in sharing->services in network preferences, i can ftp from a shell. fetch still hangs with a running dog until it times out. i've changed nothing except for installing the security update, so perhaps it's apple who broke this.

    when i called my isp this morning the mac guy wasn't due in until 10a, and the windows guy wasn't much help. if i get any useful information on the callback or poking around the til & discussions at apple, i'll report my findings.

    thanks, Jim.

    m.

    Posted 20 years ago #

  • m.rees Member

    closer still: apparently i'm not alone

    http://discussions.info.apple.com/WebX?14@@.3bc0e48e

    Posted 20 years ago #

  • Jim Matthews Administrator

    Can you get a file list at ftp.fetchsoftworks.com (leave the User ID and Password fields blank) with PASV, or without PASV?

    Thanks for the pointer; I'll check it out.

    Jim Matthews
    Fetch Softworks

    Posted 20 years ago #

  • m.rees Member

    both work. today.

    Posted 20 years ago #

  • Jim Matthews Administrator

    But you still can't connect to your server? That suggests a change at the server end, as opposed to a problem with the security update.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 20 years ago #

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