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Transfer stalls during download (4 posts)
- Started 16 years ago by lindsayl
- Latest reply 16 years ago from Scott McGuire
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lindsayl Member
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Scott McGuire Administrator
Hi Lindsay,
We're sorry to hear you're having problems. From the transcript, it looks like it could be a problem with the server.
However, our first recommendation is to download and install the latest version of Fetch, version 5.2, and see if that works better.
It is a free upgrade for you, and it does fix some problems that people were having with stalls during downloads. You can download it from our home page:
Please let us know if it fixes the problem or not. If it doesn't, we will see if there's anything further we can do to help.
Thanks,
Scott McGuire
Fetch Softworks -
lindsayl Member
Thanks very much for the suggestion. It took awhile for everyone in the office to make the upgrade to 5.2, but so far it seems to have done the trick. I really appreciate the help.
Lindsay
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Scott McGuire Administrator
Hi Lindsay,
Thanks for the followup, we're glad to hear that seems to have fixed the problem.
Please let us know if we can be of further assistance.
Best,
Scott McGuire
Fetch Softworks
- Page 1
Hello! We recently opened a new account for file transfer with iPower. The problem we are encountering is that the transfer will stall and eventually disconnect. The tech support folks said to attempt transfer when the server load is less?? Here is the transcript from this morning's attempt:
Fetch 5.0.5 (5A835) PowerPC running on Mac OS X 10.4.9 (8P135) PowerPC English
StuffIt Engine 0x0 (StuffIt Features Not Available)
Partial serial FETCH5X001-GMDT-DYYD T
Connecting to mail.gtcompr.com port 21 (OS X firewall is off) (3/21/07 8:25:18 AM)
Update check started at 03/21/2007 08:27 AM
Connecting to mail.gtcompr.com port 21 (OS X firewall is off) (3/21/07 8:27:17 AM)
Connected to 72.22.69.234 port 21 (3/21/07 8:27:17 AM)
220---------- Welcome to Pure-FTPd [TLS] ----------
220-You are user number 1 of 50 allowed.
220-Local time is now 05:32. Server port: 21.
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
USER gtcomprc@gtcompr.com
331 User gtcomprc@gtcompr.com OK. Password required
PASS
230-User gtcomprc@gtcompr.com has group access to: gtcomprc
230 OK. Current restricted directory is /
SYST
215 UNIX Type: L8
PWD
257 "/" is your current location
MACB ENABLE
500 Unknown command
CWD public_ftp/incoming/URE/
250 OK. Current directory is /public_ftp/incoming/URE
PWD
257 "/public_ftp/incoming/URE" is your current location
TYPE A
200 TYPE is now ASCII
PASV
227 Entering Passive Mode (72,22,69,234,31,201)
LIST -al
150 Accepted data connection
drwxr-xr-x 2 3549 gtcomprc 512 Mar 20 11:45 .
drwx------ 3 3549 gtcomprc 512 Mar 20 10:02 ..
-rw-r--r-- 1 3549 gtcomprc 18824560 Mar 19 17:28 finance.tif
-rw-r--r-- 1 3549 gtcomprc 18824440 Mar 20 15:07 memberservices.tif
226-Options: -a -l
226 4 matches total
Update check skipped at 03/21/2007 08:28 AM (next check after 03/22/2007 01:30 AM)
PWD
257 "/public_ftp/incoming/URE" is your current location
PWD
257 "/public_ftp/incoming/URE" is your current location
TYPE I
200 TYPE is now 8-bit binary
SIZE finance.tif
213 18824560
MDTM finance.tif
213 20070320002824
PASV
227 Entering Passive Mode (72,22,69,234,31,228)
RETR finance.tif
150-Accepted data connection
150 18383.4 kbytes to download
PWD
450 Error during write to data connection
Unsuccessful transfer of finance.tif (118,080 bytes, 228 bytes/sec, 8:37 elapsed) stopped at 3/21/07 8:38:10 AM
ftp_retrieve: -30000 (state == RGET_RETRIEVING)
PWD
257 "/public_ftp/incoming/URE" is your current location
TYPE A
257 "/public_ftp/incoming/URE" is your current location
ftp_list: -30000 (state == GETTING_LIST)
PWD
200 TYPE is now ASCII
ftp_noop/ftp_pwd: -30000 (state == TICKLING)
Thank you very much for any help.
Lindsay
Posted 16 years ago #