Fetch Softworks

transfer to Chyron Maxine (6 posts)

• Started 18 years ago by Guest
• Latest reply 17 years ago from Sgiles

• Guest Member

  We currently PUT 1 file at a time and have to rename the file with a TGA and number extension for the Maxine to read. Is there anything new in FETCH 5 to do batch transfers?

  Posted 18 years ago #

• Scott McGuire Administrator

  Hi,

  Have you tried renaming all the files on the Macintosh first, and then transferring them to the server by dragging them all at once to the Fetch transfer window?

  Fetch 5 does include some fixes that improve compatibility with Chyron servers. You may want to download it - you can test it for 15 days free - and see if it's an improvement for you. With it, you should be able to rename the files first on the Macintosh, and then upload them all at once. If you try that and cannot do that even with Fetch 5, let us know and we'll look into it.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #

• Guest Member

  I do have Fetch 5 and tried to rename the files and send. The files appear to go through with a TGA.#### name, but they don't appear in the Maxine. If I only rename by number (####) they won't transfer.

  Posted 18 years ago #

• Jim Matthews Administrator

  Have you contacted Chyron tech support about this?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 18 years ago #

• Guest Member

  They are unable to come up with a solution unfortunately. Thanks.

  Posted 18 years ago #

• Sgiles Member

  I'm not sure if this will help, but our Infinit allows batch sends if you rename the files as four-digit extentions...but while the "initial directory" is listed as 0.0/GRAPHICS/MESSAGE/ we rename the files 0.0/GRAPHICS/TGA/.0001

  Yes, the name of the file is the name of the final directory itself, plus the chyron number.

  Btw, you can't name the file this way from the application (say photoshop), you have to manually rename the file before you send it. (Otherwise Mac replaces the backslashes with ansi characters)

  Good luck...(I can't wait until we switch to Deko!)

  Posted 17 years ago #