Fetch Softworks

Trouble connecting to Win2k FTP server when using fetch (5 posts)

• Started 20 years ago by dkrach
• Latest reply 20 years ago from Jim Matthews

• dkrach Member

  I have been trying to figure out why Fetch won't connect to our FTP server. The ftp server is running on a win2k sp3 box, but mac users using fetch are unable to connect to this. The connection seems to work, and the login goes through, but then it disconnects saying ERROR: Server dropped connection it may be too busy. I can connect with other ftp apps, and also with the terminal in OS X 10.2 This problem occurs with all versions of fetch it seems, as I am using the latest 4.02, but customers have older versions and are experiencing the same problem. The Transcript window shows the following. Any help would be appreciated.

  Connecting to ftp.poorrichards.com port 21 (9/8/02 11:17:10 PM)
  220 hercules Microsoft FTP Service (Version 5.0).
  USER pruser
  331 Password required for pruser.
  PASS
  230-Welcome to the Poor Richard's Press FTP server.

  230-

  230-Authorized Access only. All activity may be monitored and recorded.
  230 User pruser logged in.
  SYST
  215 Windows_NT version 5.0
  PWD
  257 "/" is current directory.
  SITE DIRSTYLE
  get_reply():con_conn->Getline() returns -3253
  PWD
  send_cmd():con_conn->Putline() returns -3253
  ftp_pwd: -30014 (state == GETTING_WD)

  Posted 20 years ago #

• Jim Matthews Administrator

  It looks like the server is dropping the connection when Fetch sends the SITE DIRSTYLE command. Would it be possible for me to investigate using a test account on this server?

  Alternatively, could you try connecting with the OS X command line client and (once you are connected) type "quote SITE DIRSTYLE" -- what happens then?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• dkrach Member

  You can try logging in if you like. user/pass is xxxxx. I tried connecting for the os X terminal, but i'll try that directory command later when i get back from work. Thanks for your help.

  [This message has been edited by JimMatthews (edited 09-09-2002).]

  Posted 20 years ago #

• jmallory Member

  Was there ever a resolution to this? I am having the same issue with Fetch 4.0.3 on OS X 10.2.4. If I use the Mac OS X FTP command-line client I get the same hang if I issue the site dirstyle command. Is there something that can be done on the server or is there a way to stop Fetch from issuing that command?

  Posted 20 years ago #

• Jim Matthews Administrator

  There isn't a way to keep Fetch from sending that command, so you'd have to configure the server (and/or the firewall in front of the server) to permit the SITE DIRSTYLE command.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #