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Unable to connect using Fetch and some other issues (3 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 18 years ago by cgc0202
  • Latest reply 18 years ago from cgc0202
  • cgc0202 Member

    Hello. For some reason, I cannot connect to my website using Fetch. I can connect to the Control Panel of my website (using the one provided by the host company) but Fetch is not connecting itslef.

    The other odd thing recently, while trying to download forlders and files, a few weeks ago, for some reason the whole was just going bizzare. The window where the files and folders were located, the file names and the folders were overwritten with weird "html" scripts... I wanted to transfer my website to another host, but I cannot do this easily because of the aforementioned problem.

    Since I have started using Fetch, way back in 1999, this was the first time I encountered the aforementioned "overwriting" issue.

    Thanks if you can help diagnose what may be going on.

    The site is

    Posted 18 years ago #

  • Jim Matthews Administrator

    Could you try connecting to the website (using the FTP login information provided by the hosting company) and, when that fails, choose "Fetch Transcript" from the Window menu and post the contents of that window? That would help me figure out what is going on.

    I don't think I understand the overwriting problem. Is this something you are still seeing?


    Jim Matthews
    Fetch Softworks

    Posted 18 years ago #

  • cgc0202 Member

    Dear Mr. Mathews,

    Here are the recent transcripts

    Fetch 4.0.3 System 0x1034 Serial FETCHED001-G01T-3211 TR
    Connecting to port 21 (5/10/05 12:32:42 PM)
    Connecting to port 21 (5/10/05 1:14:36 PM)
    Connecting to port 21 (5/10/05 1:15:22 PM)
    Connecting to port 21 (5/10/05 1:39:13 PM)
    Connecting to port 21 (5/10/05 1:48:37 PM)
    Connecting to port 21 (5/10/05 2:27:40 PM)

    Note that my Eudora mail cannot connect to the server also. However, I can still view the sites, and I can get into the Control panel of the website with no problem. I talked to the people with the hosting service and they told me that they can FTP from their side... and claim not to have found any problem with the mail or the FTP, from their point of view... that is in spite of the fact that I cannot access both from my computer.

    I should point out that in desperation, I downloaded a demo shareware FTP program for Mac last night, but it did not work also. If what the hosting service claims is correct, that is, "everything is in order" then the problem might be in my computer. I tried some of the suggestions in the Fetch forum, like turning on and off the "passive" mode, but that did not seem to work.

    In regard the "overwriting" issue... I saw it for several days... when I was tryong to do several downloadings at the same time .. then it would cut off. When I try to reinitiate the download... the Fetch FTP
    Window would suddenly look like an HTML page with all the html scriptss while the names of the files and folders disappeared.

    I have not done any bulk download, since then because I feared I might corrupt the data in the server and in the one downloaded in my computer. Also, since I cannot connect using FTP, I cannot at present verify if the "overwriting problem" is still an issue.

    I would appreciate any help you may find, to resolve the problem.



    Posted 18 years ago #

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