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Unable to Delete Folder (3 posts)

  • Started 14 years ago by knewton
  • Latest reply 14 years ago from knewton
  • knewton Member

    I get the following error when I try to delete this particular folder: This issue pops up occasionally after I have uploaded files/folders and fetch stops running. It happens on two completely different servers I use. The initial message reads: "Fetch could not delete "RellyParty" (folder name) because the FTP server says that the requested item was not a folder or could not be accessed." It goes on to read: "If you entered a folder name or URL, check that it is correct. Server responded: "Prohbited file name: .pureftpd-upload.4929dcc.15.5040.25a580a1" Now, this file is was created after an upload and is not one of the files in the folder. Everything in the folder is usually deleted except this file and the main folder which it is in. Below is the information found in the Fetch Transcript Window:
    Thanks for your help
    CWD RellyParty
    250 OK. Current directory is /public_html/RellyParty
    PWD
    257 "/public_html/RellyParty" is your current location
    PASV
    227 Entering Passive Mode (74,220,219,60,90,18)
    Making data connection to 74.220.219.60 port 23058
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 16:34 .
    drwxr-xr-x 11 kimnewto kimnewto 4096 Nov 23 15:21 ..
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 15:06 bin
    226-Options: -a -l
    226 3 matches total
    CWD bin
    250 OK. Current directory is /public_html/RellyParty/bin
    PWD
    257 "/public_html/RellyParty/bin" is your current location
    PASV
    227 Entering Passive Mode (74,220,219,60,127,238)
    Making data connection to 74.220.219.60 port 32750
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 15:06 .
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 16:34 ..
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 16:34 images
    226-Options: -a -l
    226 3 matches total
    CWD images
    250 OK. Current directory is /public_html/RellyParty/bin/images
    PWD
    257 "/public_html/RellyParty/bin/images" is your current location
    PASV
    227 Entering Passive Mode (74,220,219,60,182,43)
    Making data connection to 74.220.219.60 port 46635
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 16:34 .
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 15:06 ..
    drwxr-xr-x 2 kimnewto kimnewto 4096 Nov 23 16:59 large
    226-Options: -a -l
    226 3 matches total
    CWD large
    250 OK. Current directory is /public_html/RellyParty/bin/images/large
    PWD
    257 "/public_html/RellyParty/bin/images/large" is your current location
    PASV
    227 Entering Passive Mode (74,220,219,60,67,65)
    Making data connection to 74.220.219.60 port 17217
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 2 kimnewto kimnewto 4096 Nov 23 16:59 .
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 16:34 ..
    -rw-r--r-- 1 kimnewto kimnewto 0 Nov 23 15:06 .pureftpd-upload.4929d3cc.15.5040.25a580a1
    226-Options: -a -l
    226 3 matches total
    DELE .pureftpd-upload.4929d3cc.15.5040.25a580a1
    550 Prohibited file name: .pureftpd-upload.4929d3cc.15.5040.25a580a1
    ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
    PWD
    257 "/public_html/RellyParty/bin/images/large" is your current location
    PASV
    227 Entering Passive Mode (74,220,219,60,30,101)
    Making data connection to 74.220.219.60 port 7781
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 2 kimnewto kimnewto 4096 Nov 23 16:59 .
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 16:34 ..
    -rw-r--r-- 1 kimnewto kimnewto 0 Nov 23 15:06 .pureftpd-upload.4929d3cc.15.5040.25a580a1
    226-Options: -a -l
    226 3 matches total
    Update check skipped at 11/23/2008 05:45 PM (next check after 11/30/2008 12:40 AM)
    PWD
    257 "/public_html/RellyParty/bin/images/large" is your current location
    PWD
    257 "/public_html/RellyParty/bin/images/large" is your current location

    Posted 14 years ago #

  • Scott McGuire Administrator

    Hi,

    Have you tried going into the folder and deleting the file directly?

    If that doesn't work, you'll need to contact the folks who run the server and ask them to delete the file for you. Unfortunately, some FTP servers let you create - or create themselves - files that they will not let you delete via FTP, and the only way to get rid of them is to ask the server maintainers to go in and delete it another way. (I suspect the problem is that this particular filename has multiple periods in it; that definitely confuses some servers.)

    As for how these files are being created... in the Fetch Put dialog, are you setting the "If a file already exists" menu to "Pick a different name"? If so, you should set that menu to "Replace existing file" instead when you are uploading files.

    (The "Pick a different name" option asks the server to give files a unique name to make sure they does not replace an existing file. Unfortunately, some servers do this by creating a name full of complete gibberish. Which the server may not be able to deleted.)

    If you're not using that setting, I'm not sure where they might be coming from.

    I hope this helps, and please let us know if you have further questions.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 14 years ago #

  • knewton Member

    Originally posted by knewton:

    I get the following error when I try to delete this particular folder: This issue pops up occasionally after I have uploaded files/folders and fetch stops running. It happens on two completely different servers I use. The initial message reads: "Fetch could not delete "RellyParty" (folder name) because the FTP server says that the requested item was not a folder or could not be accessed." It goes on to read: "If you entered a folder name or URL, check that it is correct. Server responded: "Prohbited file name: .pureftpd-upload.4929dcc.15.5040.25a580a1" Now, this file is was created after an upload and is not one of the files in the folder. Everything in the folder is usually deleted except this file and the main folder which it is in. Below is the information found in the Fetch Transcript Window:
    Thanks for your help
    CWD RellyParty
    250 OK. Current directory is /public_html/RellyParty
    PWD
    257 "/public_html/RellyParty" is your current location
    PASV
    227 Entering Passive Mode (74,220,219,60,90,18)
    Making data connection to 74.220.219.60 port 23058
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 16:34 .
    drwxr-xr-x 11 kimnewto kimnewto 4096 Nov 23 15:21 ..
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 15:06 bin
    226-Options: -a -l
    226 3 matches total
    CWD bin
    250 OK. Current directory is /public_html/RellyParty/bin
    PWD
    257 "/public_html/RellyParty/bin" is your current location
    PASV
    227 Entering Passive Mode (74,220,219,60,127,238)
    Making data connection to 74.220.219.60 port 32750
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 15:06 .
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 16:34 ..
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 16:34 images
    226-Options: -a -l
    226 3 matches total
    CWD images
    250 OK. Current directory is /public_html/RellyParty/bin/images
    PWD
    257 "/public_html/RellyParty/bin/images" is your current location
    PASV
    227 Entering Passive Mode (74,220,219,60,182,43)
    Making data connection to 74.220.219.60 port 46635
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 16:34 .
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 15:06 ..
    drwxr-xr-x 2 kimnewto kimnewto 4096 Nov 23 16:59 large
    226-Options: -a -l
    226 3 matches total
    CWD large
    250 OK. Current directory is /public_html/RellyParty/bin/images/large
    PWD
    257 "/public_html/RellyParty/bin/images/large" is your current location
    PASV
    227 Entering Passive Mode (74,220,219,60,67,65)
    Making data connection to 74.220.219.60 port 17217
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 2 kimnewto kimnewto 4096 Nov 23 16:59 .
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 16:34 ..
    -rw-r--r-- 1 kimnewto kimnewto 0 Nov 23 15:06 .pureftpd-upload.4929d3cc.15.5040.25a580a1
    226-Options: -a -l
    226 3 matches total
    DELE .pureftpd-upload.4929d3cc.15.5040.25a580a1
    550 Prohibited file name: .pureftpd-upload.4929d3cc.15.5040.25a580a1
    ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
    PWD
    257 "/public_html/RellyParty/bin/images/large" is your current location
    PASV
    227 Entering Passive Mode (74,220,219,60,30,101)
    Making data connection to 74.220.219.60 port 7781
    LIST -al
    150 Accepted data connection
    drwxr-xr-x 2 kimnewto kimnewto 4096 Nov 23 16:59 .
    drwxr-xr-x 3 kimnewto kimnewto 4096 Nov 23 16:34 ..
    -rw-r--r-- 1 kimnewto kimnewto 0 Nov 23 15:06 .pureftpd-upload.4929d3cc.15.5040.25a580a1
    226-Options: -a -l
    226 3 matches total
    Update check skipped at 11/23/2008 05:45 PM (next check after 11/30/2008 12:40 AM)
    PWD
    257 "/public_html/RellyParty/bin/images/large" is your current location
    PWD
    257 "/public_html/RellyParty/bin/images/large" is your current location

    Thanks, I was able to access the folder via my host and delete it, the other server I will have to contact the provider to delete it.
    Yes, I do use replace existing file settings.
    Again, thanks for your help
    Kim

    Posted 14 years ago #

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