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Unable to delete folder from FETCH (16 posts)
- Started 11 years ago by Peter
- Latest reply 11 years ago from Royden
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Peter Member
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Jim Matthews Administrator
The server administrator in this case is someone at AbeBooks.com (since the server is ftp.abebooks.com).
Could you choose "Fetch Transcript" from the Window menu in Fetch and post the contents of that window after you try to delete the folder and get the error message? There might be clues in the transcript.
Thanks,
Jim Matthews
Fetch Softworks -
Peter Member
Jim, that's more or less what I thought, but I'm glad to have the confirmation. ABEbooks seems to be playing dumb in this, dunno why. Anyway, I've copied our exchange and sent it to ABE.
Thanks,
Peter
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Royden Member
I have two folders, one in the main window, and one in a sub folder that will not delete. What do I need to do to delete them? The "Fetch transcript" reads as follows
Error deleting, will retry (attempt #3)
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
RMD READ ME.rtfd
550 READ ME.rtfd: File exists
ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
retry_failed_operation derr = 2, -30006 retry_state = RDEL_DELETING cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
Fetch could not delete “graphics%2f” because the FTP server says that the requested item could not be accessed. (If you entered a file or folder name or URL, check that it is correct.
Server responded: “ READ ME.rtfd: File exists”)
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
PASV
227 Entering Passive Mode (64,59,128,134,38,201).
Making data connection to 64.59.128.134 port 9929
LIST
150 Opening ASCII mode data connection for file list
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 16:37 READ ME.rtfd
226 Transfer complete
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
QUIT
221 Goodbye. -
Jim Matthews Administrator
Thanks for posting the transcript. I would try deleting all the items inside the folder, and then trying to delete the folder. You should be able to isolate the file or folder that is a problem.
Thanks,
Jim Matthews
Fetch Softworks -
Royden Member
I have deleted all the files in the two folders that it will allow. The two folders "graphics%2f" and "Tournaments" will not delete
CWD graphics%2f
250 CWD command successful
PWD
257 "/graphics%2f" is the current directory
PASV
227 Entering Passive Mode (64,59,128,134,146,73).
Making data connection to 64.59.128.134 port 37449
LIST
150 Opening ASCII mode data connection for file list
drwxr-xr-x 3 winnipeg_scrabble 2004 4096 May 2 17:21 Icons
226 Transfer complete
CWD Icons
250 CWD command successful
PWD
257 "/graphics%2f/Icons" is the current directory
PASV
227 Entering Passive Mode (64,59,128,134,146,84).
Making data connection to 64.59.128.134 port 37460
LIST
150 Opening ASCII mode data connection for file list
drwxr-xr-x 3 winnipeg_scrabble 2004 4096 Apr 18 23:52 OS X Flag Icons
226 Transfer complete
CWD OS X Flag Icons
250 CWD command successful
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
PASV
227 Entering Passive Mode (64,59,128,134,146,86).
Making data connection to 64.59.128.134 port 37462
LIST
150 Opening ASCII mode data connection for file list
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 16:37 READ ME.rtfd
226 Transfer complete
CWD READ ME.rtfd
250 CWD command successful
PWD
257 "/graphics%2f/Icons/OS X Flag Icons/ READ ME.rtfd" is the current directory
PASV
227 Entering Passive Mode (64,59,128,134,146,98).
Making data connection to 64.59.128.134 port 37474
LIST
150 Opening ASCII mode data connection for file list
226 Transfer complete
CWD /graphics%2f/Icons/OS X Flag Icons
250 CWD command successful
RMD READ ME.rtfd
550 READ ME.rtfd: File exists
ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
retry_failed_operation derr = 2, -30006 retry_state = RDEL_DELETING cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
Error deleting, will retry (attempt #1)
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
RMD READ ME.rtfd
550 READ ME.rtfd: File exists
ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
retry_failed_operation derr = 2, -30006 retry_state = RDEL_DELETING cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
Error deleting, will retry (attempt #2)
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
RMD READ ME.rtfd
550 READ ME.rtfd: File exists
ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
retry_failed_operation derr = 2, -30006 retry_state = RDEL_DELETING cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
Error deleting, will retry (attempt #3)
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
RMD READ ME.rtfd
550 READ ME.rtfd: File exists
ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
retry_failed_operation derr = 2, -30006 retry_state = RDEL_DELETING cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
Fetch could not delete “graphics%2f” because the FTP server says that the requested item could not be accessed. (If you entered a file or folder name or URL, check that it is correct.
Server responded: “ READ ME.rtfd: File exists”)
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
PASV
227 Entering Passive Mode (64,59,128,134,146,121).
Making data connection to 64.59.128.134 port 37497
LIST
150 Opening ASCII mode data connection for file list
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 16:37 READ ME.rtfd
226 Transfer complete
CWD /
250 CWD command successful
PWD
257 "/" is the current directory
PASV
227 Entering Passive Mode (64,59,128,134,146,201).
Making data connection to 64.59.128.134 port 37577
LIST
150 Opening ASCII mode data connection for file list
drwxr-xr-x 3 winnipeg_scrabble 2004 4096 Apr 19 02:24 Brandon pics
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 19 02:30 Brandon09
-rw-r--r-- 1 winnipeg_scrabble 2004 2380 May 1 13:16 apr12.html
-rw-r--r-- 1 winnipeg_scrabble 2004 22222 Feb 6 2009 bigscore1.jpg
-rw-r--r-- 1 winnipeg_scrabble 2004 270431 Nov 12 2005 bigscore2.jpg
drwxr-xr-x 3 winnipeg_scrabble 2004 4096 Apr 19 02:29 brandonpics
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 19 00:08 brandonpicsnov11
-rw-r--r-- 1 winnipeg_scrabble 2004 1579 Dec 16 14:35 brandonwinners.html
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 17:23 graphics
drwxr-xr-x 3 winnipeg_scrabble 2004 4096 May 2 17:20 graphics%2f
-rw-r--r-- 1 winnipeg_scrabble 2004 40053 Feb 6 2009 highgame.jpg
-rw-r--r-- 1 winnipeg_scrabble 2004 1321434 Feb 6 2009 highgame1.JPG
-rw-r--r-- 1 winnipeg_scrabble 2004 1526 Feb 7 2009 highscores.html
-rw-r--r-- 1 winnipeg_scrabble 2004 3264 Apr 18 15:53 home.html
-rw-r--r-- 1 winnipeg_scrabble 2004 9305 Apr 30 02:11 index.html
-rw-r--r-- 1 winnipeg_scrabble 2004 2062 Jan 18 2009 jan09.html
-rw-r--r-- 1 winnipeg_scrabble 2004 2401 Jan 25 2010 jan10.html
-rw-r--r-- 1 winnipeg_scrabble 2004 2057 Jan 16 2011 jan11.html
-rw-r--r-- 1 winnipeg_scrabble 2004 2634 Jan 16 00:39 jan12.html
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 23:45 john
-rw-r--r-- 1 winnipeg_scrabble 2004 1562 Feb 24 15:05 johnlejins.html
-rw-r--r-- 1 winnipeg_scrabble 2004 2444 May 4 2009 may09.html
-rw-r--r-- 1 winnipeg_scrabble 2004 2264 May 2 2011 may10.html
-rw-r--r-- 1 winnipeg_scrabble 2004 2337 May 5 2011 may11.html
-rw-r--r-- 1 winnipeg_scrabble 2004 1829 Apr 19 02:31 nov09brandon.html
-rw-r--r-- 1 winnipeg_scrabble 2004 48026 Nov 3 2009 nov09div1.jpg
-rw-r--r-- 1 winnipeg_scrabble 2004 43958 Nov 3 2009 nov09div2.jpg
-rw-r--r-- 1 winnipeg_scrabble 2004 3031 Dec 16 23:08 nov11brandon.html
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 17:34 pics-Regina10
drwxr-xr-x 3 winnipeg_scrabble 2004 4096 May 1 13:47 pics-apr12
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 30 02:30 pics-jan08
drwxr-xr-x 3 winnipeg_scrabble 2004 4096 Apr 18 17:32 pics-jan09
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 17:32 pics-jan10
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 17:33 pics-jan11
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 17:34 pics-jan12
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 17:32 pics-may09
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 17:33 pics-may10
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 17:33 pics-may11
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 16:17 ratings
-rw-r--r-- 1 winnipeg_scrabble 2004 1285 Apr 30 01:57 ratings.html
-rw-r--r-- 1 winnipeg_scrabble 2004 4675 May 21 2006 ratingsJan06.html
-rw-r--r-- 1 winnipeg_scrabble 2004 3749 Jan 20 2009 ratingsJan07.html
-rw-r--r-- 1 winnipeg_scrabble 2004 4275 Jan 24 2008 ratingsJan08.html
-rw-r--r-- 1 winnipeg_scrabble 2004 4698 Jan 21 2009 ratingsJan09.html
-rw-r--r-- 1 winnipeg_scrabble 2004 4001 Jan 26 2010 ratingsJan10.html
-rw-r--r-- 1 winnipeg_scrabble 2004 2357 Jan 16 2011 ratingsJan11.html
-rw-r--r-- 1 winnipeg_scrabble 2004 5098 May 21 2006 ratingsMay06.html
-rw-r--r-- 1 winnipeg_scrabble 2004 5454 May 14 2007 ratingsMay07.html
-rw-r--r-- 1 winnipeg_scrabble 2004 4713 May 6 2008 ratingsMay08.html
-rw-r--r-- 1 winnipeg_scrabble 2004 3174 May 9 2009 ratingsMay09.html
-rw-r--r-- 1 winnipeg_scrabble 2004 5450 May 5 2010 ratingsMay10.html
-rw-r--r-- 1 winnipeg_scrabble 2004 4527 May 2 2011 ratingsMay11.html
-rw-r--r-- 1 winnipeg_scrabble 2004 72247 Feb 18 00:49 registrationMay12.pdf
-rw-r--r-- 1 winnipeg_scrabble 2004 1429 Jan 26 2010 rules.html
-rw-r--r-- 1 winnipeg_scrabble 2004 3906 Aug 12 2009 specialevents.html
drwxr-xr-x 3 winnipeg_scrabble 2004 4096 Apr 18 16:18 tournaments
-rw-r--r-- 1 winnipeg_scrabble 2004 1885 Apr 30 01:24 winners.html
226 Transfer complete
CWD tournaments
250 CWD command successful
PWD
257 "/tournaments" is the current directory
PASV
227 Entering Passive Mode (64,59,128,134,147,121).
Making data connection to 64.59.128.134 port 37753
LIST
150 Opening ASCII mode data connection for file list
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 17:04 Jan 14, 2012
226 Transfer complete
CWD Jan 14, 2012
250 CWD command successful
PWD
257 "/tournaments/Jan 14, 2012" is the current directory
PASV
227 Entering Passive Mode (64,59,128,134,147,127).
Making data connection to 64.59.128.134 port 37759
LIST
150 Opening ASCII mode data connection for file list
226 Transfer complete
CWD /tournaments
250 CWD command successful
RMD Jan 14, 2012
550 Jan 14, 2012: File exists
ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
retry_failed_operation derr = 2, -30006 retry_state = RDEL_DELETING cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
Error deleting, will retry (attempt #1)
PWD
257 "/tournaments" is the current directory
RMD Jan 14, 2012
550 Jan 14, 2012: File exists
ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
retry_failed_operation derr = 2, -30006 retry_state = RDEL_DELETING cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
Error deleting, will retry (attempt #2)
PWD
257 "/tournaments" is the current directory
RMD Jan 14, 2012
550 Jan 14, 2012: File exists
ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
retry_failed_operation derr = 2, -30006 retry_state = RDEL_DELETING cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 2
Error deleting, will retry (attempt #3)
PWD
257 "/tournaments" is the current directory
RMD Jan 14, 2012
550 Jan 14, 2012: File exists
ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
retry_failed_operation derr = 2, -30006 retry_state = RDEL_DELETING cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
Fetch could not delete “tournaments” because the FTP server says that the requested item could not be accessed. (If you entered a file or folder name or URL, check that it is correct.
Server responded: “Jan 14, 2012: File exists”)
PWD
257 "/tournaments" is the current directory
PASV
227 Entering Passive Mode (64,59,128,134,147,155).
Making data connection to 64.59.128.134 port 37787
LIST
150 Opening ASCII mode data connection for file list
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 17:04 Jan 14, 2012
226 Transfer complete
Update check skipped at 2/5/12 12:26 (next check after 7/5/12 2:42)
PWD
257 "/tournaments" is the current directory
PWD
257 "/tournaments" is the current directory -
Jim Matthews Administrator
Apparently you can't delete the graphics%2f folder because there's a problem deleting the /graphics%2f/Icons/OS X Flag Icons/ READ ME.rtfd folder inside it. Can you navigate to that " READ ME.rtfd" folder? Can you open it? Are there any files inside it?
Thanks,
Jim Matthews
Fetch Softworks -
Peter Member
Thanks for replying. I'm solving the problem by uploading photos via .zip files.
Best wishes,
Peter
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Royden Member
yes, it opens with all the files in my Documents folder.
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Royden Member
When I navigate to the READ ME.rtfd folder in the graphics%2f folder and double click on it to open, it is empty
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Jim Matthews Administrator
What happens if you try to delete just the READ ME.rtfd folder? Could you post that transcript?
Thanks,
Jim Matthews
Fetch Softworks -
Royden Member
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
RMD READ ME.rtfd
550 READ ME.rtfd: File exists
ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
retry_failed_operation derr = 2, -30006 retry_state = RDEL_DELETING cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
Fetch could not delete “ READ ME.rtfd” because the FTP server says that the requested item could not be accessed. (If you entered a file or folder name or URL, check that it is correct.
Server responded: “ READ ME.rtfd: File exists”)
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
PASV
227 Entering Passive Mode (64,59,128,134,179,198).
Making data connection to 64.59.128.134 port 46022
LIST
150 Opening ASCII mode data connection for file list
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 16:37 READ ME.rtfd
226 Transfer complete
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory -
Jim Matthews Administrator
It looks like the " READ ME.rtfd" folder has a leading space in its name. Can you rename it to not have that space? Type Return to start renaming.
Thanks,
Jim Matthews
Fetch Softworks -
Royden Member
There was a space which I deleted but still would not delete, also rename file to Read, still could not delete
Error deleting, will retry (attempt #3)
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
RMD Read
550 Read: File exists
ftp_delete or ftp_rmdir: 2,-30006 (state == RDEL_DELETING)
retry_failed_operation derr = 2, -30006 retry_state = RDEL_DELETING cancel_cur_cmd = 0 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 3
Fetch could not delete “Read” because the FTP server says that the requested item could not be accessed. (If you entered a file or folder name or URL, check that it is correct.
Server responded: “Read: File exists”)
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory
PASV
227 Entering Passive Mode (64,59,128,134,189,125).
Making data connection to 64.59.128.134 port 48509
LIST
150 Opening ASCII mode data connection for file list
drwxr-xr-x 2 winnipeg_scrabble 2004 4096 Apr 18 16:37 Read
226 Transfer complete
PWD
257 "/graphics%2f/Icons/OS X Flag Icons" is the current directory -
Jim Matthews Administrator
Try checking the "USE 'LIST -al' command to reveal hidden items" box in the Miscellaneous section of Preferences. Does that help?
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Royden Member
GREAT, the folder graphics and everything in it deleted, and the Tournament folder also deleted
Thanks
- Page 1
I need to delete the following folder (ftp://DEWYDELL:@ftp.abebooks.com/ImageLoadProblemReports/) but when I hit the Delete button I get this message: Fetch could not delete "ImageLoadProblemReports" because the server says you do not have the required permissions. Contact the server administrator if you think you should have permission to take this action. Server Responded: "ImageLoadProblemReports: Permission denied."
The party (ABEbooks.com) I'm sending the images to says it can't help. Can anyone? From whom do I need permission? Who is the "server administrator?"
Thanks for any help.
Posted 11 years ago #