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  • Started 2 years ago by Tony
  • Latest reply 2 years ago from Jim Matthews
  • Tony Member

    We are encountering the same problem Demetri is having. It says damaged after we have reinstalled a number of times. It was working fine this afternoon. This happened this evening.

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    Thanks to all of you for contacting me about this. It looks like there's a problem with the Mac App Store. Could you each submit a report by clicking the Get Started button at:

    https://www.apple.com/support/mac/app-store/contact/

    You will be asked for your order number. You can get that by finding your receipt from when you bought Fetch from the Mac App Store, or by going to your Account Info in iTunes, and then looking at your Purchase History.

    I have reported the problem to Apple, and hopefully if there are more reports they will fix the problem promptly.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • Jim Matthews Administrator

    I should have mentioned that while we wait for Apple to fix this problem, you should be able to use a trial copy of Fetch downloaded from

    http://fetchsoftworks.com/fetch/download/latest

    You don't need a serial number during the 15 day trial period. Please let me know about any problems you encounter.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

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