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Unable to navigate FTP site (6 posts)
- Started 20 years ago by sbmccis
- Latest reply 20 years ago from Jim Matthews
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sbmccis Member
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Jim Matthews Administrator
Can you post the contents of the Fetch Transcript window after you see the problem going through the firewall? Choose "Fetch Transcript" from the Window menu to open the Fetch Transcript window.
Thanks,
Jim Matthews
Fetch Softworks -
sbmccis Member
Fetch 4.0.3 System 0x910 Serial FETCHFL023-RBDF-41C3 TR
Using USER remoteID@fireID@remoteHost proxy server host:bo_firewall.gillette.com, port:21, userid:chasem-ftp
Connecting to bo_firewall.gillette.com port 21 (3/6/03 11:32:54 AM)
220 aftpd:Check Point FireWall-1 Secure FTP server running on bo_firewall
USER ILIUKgprftp@chasem-ftp@195.217.59.2
331 aftpd: FireWall-1 password: you can use password@FW-1-password
PASS
230-aftpd:User chasem-ftp authenticated by FireWall-1 authentication
230-aftpd:Connected to 195.217.59.2. Logging in...
230-aftpd:220 uksus012 Microsoft FTP Service (Version 5.0).
230-aftpd:331 Password required for ILIUKgprftp.
230 aftpd:230 User ILIUKgprftp logged in.
SYST
215 Windows_NT version 5.0
PWD
257 "/" is current directory.
MACB ENABLE
502 Security server inhibited MACB command
SITE DIRSTYLE
505 Security server forbids SITE commands. Contact admin.
PWD
257 "/" is current directory.
CWD GPR
250 CWD command successful.
PWD
257 "/GPR" is current directory.
PORT 10,178,120,199,170,156
200 PORT command successful.
LIST
150 Opening ASCII mode data connection for /bin/ls.
03-05-03 03:49PM <dir> PRODUCTION TO_UK
03-04-03 07:44PM <dir> PROOFING TO_BOSTON
03-05-03 10:19PM <dir> TO_GPR
226 Transfer complete.
CWD 03-04-03 07:44PM <dir> PROOFING TO_BOSTON
550 03-04-03 07:44PM <dir> PROOFING TO_BOSTON: The system cannot find the file specified.
SIZE 03-04-03 07:44PM <dir> PROOFING TO_BOSTON
550 03-04-03 07:44PM <dir> PROOFING TO_BOSTON: The system cannot find the file specified.
MDTM 03-04-03 07:44PM <dir> PROOFING TO_BOSTON
550 03-04-03 07:44PM <dir> PROOFING TO_BOSTON: The system cannot find the file specified.
PORT 10,178,120,199,4,33
200 PORT command successful.
RETR 03-04-03 07:44PM <dir> PROOFING TO_BOSTON
550 03-04-03 07:44PM <dir> PROOFING TO_BOSTON: The system cannot find the file specified.
ftp_retrieve: -30000 (state == GET_RETRIEVING) -
Jim Matthews Administrator
From what I can tell the problem is a combination of four things:
1) Fetch doesn't support DOS-style file lists.
2) The server is configured to use DOS-style file lists.
3) The firewall keeps Fetch from telling the server to use UNIX-style file lists.
4) The first file list you see has only three items.When Fetch sees more than five file list items that it doesn't understand it reverts to using a simpler file list command. So you should be able to work around this problem by choosing "Refresh File List" from the Directories menu -- once Fetch has seen those three items twice it should start behaving better.
Thanks,
Jim Matthews
Fetch Softworks -
sbmccis Member
Thank you Jim. I am now able to navigate and download,however, the icons are still all question marks and we cannot differentiate between files and folders. Any ideas?
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Jim Matthews Administrator
Yes, navigating the site will be clumsy unless you can change one of the items 2) and 3) above. In the meantime you can use the View File List command in the Remote menu to see which items are files and which are directories.
Thanks,
Jim Matthews
Fetch Softworks
- Page 1
Topic closed
This topic has been closed.
We have Fetch 4.0.3 installed and are access FTP via the Firewall. When access an FTP site we cannot browse folders and are getting "File not found" messages when trying to download a file or open a folder. Everything shows up as question marks.
When bypassing the Firewall, navigation, upload and download are OK.
Please help, ASAP.
Posted 20 years ago #