Fetch Softworks

updating site (11 posts)

• Started 15 years ago by kelsi07
• Latest reply 15 years ago from Drprosharp

• kelsi07 Member

  My site is uploaded just fine. However I want to update it. I have done the process, "Put" my folder in the right spot and it uploaded. I also "put" the new index.html in the right spot. When I click on webview from the folder it shows it right, when I click on webview from the index.html link it shows the old website. When I just type in the url, it goes to the old website. Help!

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  My first guess is that your website is updated, but that your browser has "cached" the older version and is still showing that cached version to you.

  Assuming you are using Safari, try doing the following:

  * Open Safari.
  * Go to the Safari menu, and choose Empty Cache.
  * Confirm that you want to empty the cache by clicking the Empty button.
  * Visit your webpage.

  Do you see your updates now?

  Let us know if this fixes the problem or not.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• kelsi07 Member

  Nope, didn't work.

  Its funny because in my fetch box it has the date when things were updated and on the index.html the date is today but when I click on it and webview it gives me the old one.

  The date on the content folder is from 6 days ago but it shows the updated version when I click on the webview.

  Any ideas now?

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  I'd like some more information that may help us figure out what is going on.

  You said when you click on WebView for the folder, it shows the correct website.

  Could you please do the following?

  * Select the folder, click WebView, copy the address from Safari's address bar, and tell me what that address is.

  * Then select the index.html file, click WebView, and copy the address from Safari's address bar, and tell me what that address is.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• kelsi07 Member

  http://www.nextphaseeventing.com/Next%20Phase%20Eventing/United%20States%20Eventing%20Association/Home.html

  http://www.nextphaseeventing.com/Next%20Phase%20Eventing/Home.html

  Thanks!
  Kelsey

  Posted 15 years ago #

• kelsi07 Member

  Just so you know, the update is the "links" page, and the first link on that page is United States Eventing Association, maybe that's why its in the url address of the updated page.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  Thanks for the addresses.

  The problem is that you have two copies of your website on your server now; there is one inside the "United States Eventing Association" folder (the updated pages) and there is one outside it (the out of date pages).

  If you were to open up the "United States Eventing Association" folder on the server, you would see there is another index.html file inside it - the updated one.

  The problem is that instead of uploading the whole "United States Eventing Association" folder, you need to upload everything inside it - but not the "United States Eventing Association" folder itself. Then it will properly replace the out of date files.

  Here's what you need to do.

  First, make sure you still have a copy of the updated website on your Mac (re-publish it from iWeb if you have to).

  Connect to your server.

  Delete the "United States Eventing Association" folder from the server.

  Then, on your Mac, find the folder where you told iWeb to publish your website to. Open that folder, and drag everything inside it to the Fetch window.

  This should fix the problem.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• kelsi07 Member

  my folder is name "Next Phase Eventing" not United States Eventing Association, but I will try what you have suggested right now.
  Thanks!

  Posted 15 years ago #

• kelsi07 Member

  SOLVED! thank you Fetch!

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  You're welcome. We're glad to hear the problem is fixed.

  Sorry about the folder name; I was guessing based on the URLs you gave and I guess I didn't get it quite right. But glad to hear you figured out what I meant anyway!

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• Drprosharp Member

  hello,

  So I am having problems too. I have successfully used fetch for posting and updating my website for about a year and have not been able to update it for a month now. I am not a computer guru type, please be kind. I went through this process as directed to kelsi07 and now Im not sure which one to deleat. Can you help? I have to get my updates done. It's killing my business.

  Thanks so much,
  Sarah

  Originally posted by ScottMcGuire:

  Hi,

  I'd like some more information that may help us figure out what is going on.

  You said when you click on WebView for the folder, it shows the correct website.

  Could you please do the following?

  * Select the folder, click WebView, copy the address from Safari's address bar, and tell me what that address is.

  * Then select the index.html file, click WebView, and copy the address from Safari's address bar, and tell me what that address is.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #