Fetch Softworks

Upload order (5 posts)

• Started 15 years ago by SOaDaholic
• Latest reply 15 years ago from Scott McGuire

• SOaDaholic Member

  Hey guys,

  I want to know if it is possible to make Fetch upload in file name order? As most of the time it does bunch of files that are not in order.

  I'm upload large image sequences labled: blahblah.0001.jpg through to blahblah.2012.jpg
  but when I upload the folder it does random batchs of them. (eg it might do 15-30 and 60 to 90 and go back and do the rest at the end)

  I need to know where the order is up too so if the ftp stalls, I can continue from where it left off.

  Also, is there a way to see how much space is left on an ftp server through fetch?

  Cheers for the help guys.

  [This message has been edited by SOaDaholic (edited 09-28-2008).]

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  We have tried to make Fetch upload files in file name order; so we'd like some more information so we can figure out under what circumstances it might not be doing that, so we can try to fix it.

  Could you please tell us:

  * Which version of Fetch are you using?
  * Which version of Mac OS X are you using?
  * How are you connected to the server - FTP or SFTP?
  * How are you uploading the files - by using the Put dialog, by drag-and-drop on the Fetch window, something else?
  * Are you uploading just a bunch of files, a folder containing a bunch of files, a mix of folders and files?
  * If you are uploading folders, do the folders contain subfolders?

  Sorry, I know that's a lot of questions, but they're all relevant to figuring out the circumstances.

  Regarding your second question, no, unfortunately the FTP protocol does not include a way for FTP clients to determine how much space is left on the server - so Fetch cannot tell you that. You can use Fetch to determine how much space your files are taking up, but there is no way to tell what the upper limit is. You should contact the folks who run the server to see if they provide any tools to determine how much space is left.

  (Some servers tell you your remaining space when you connect - if you open the Fetch Transcript window, and scroll back to the top and look for the welcome messages the server sends after Fetch connects, you may see some information about quota, i.e., space available. However, this is not common.)

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• SOaDaholic Member

  * Which version of Fetch are you using?

  Latest version: 5.3

  * Which version of Mac OS X are you using?

  10.5.5

  * How are you connected to the server - FTP or SFTP?

  SFTP

  * How are you uploading the files - by using the Put dialog, by drag-and-drop on the Fetch window, something else?

  Drag and Drop.

  * Are you uploading just a bunch of files, a folder containing a bunch of files, a mix of folders and files?

  its is normally a folder containing a bunch of files (usually around 100 or more).

  * If you are uploading folders, do the folders contain subfolders?

  Yes, the files are usually about 4 folders deep with nothing else in the folders.

  Even if you know a better way up upload the files to avoid this problem this would be excellent as it only seems to happen sometimes.

  Also, if an upload has stalled and half the files are uploaded, is fetch able to see the completed files and just upload the missing ones and/or the uncompleted ones? This would be very handy!

  Cheers!
  -Chris

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Chris,

  Thanks for the information.

  Is there anything special about the disk you're uploading from, that is, is it a flash drive? Formatted as UFS or FAT? Or an AFP or other network volume?

  The next time you notice Fetch uploading files in the incorrect order, could you send us a Fetch transcript? That may give us insight into what is going on. To do this:

  * Go to the Window menu, and choose Fetch Transcript.
  * Copy the entire contents of the transcript window, and paste them into a reply to this message.

  Please send it to:

  bugs at fetchsoftworks dot com

  Instead of drag and drop, you might want to try clicking the Put button, and selecting the folder you want to upload, and just to see if that makes a difference (that is, if the files upload in alphabetical/numerical order). Let us know if it does!

  And finally, if you could drop us an email at the above address now, we'll see if we can help you with the stalled upload problem.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Chris,

  I just wanted to check in - did you send us an email as we requested, so we can help you with the upload stalls/disconnects? (I haven't seen one, but I wanted to make sure we hadn't missed it.)

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 10-03-2008).]

  Posted 15 years ago #