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Upload Problem with GoDaddy? since update (3 posts)

  • Started 1 month ago by Mark
  • Latest reply 1 month ago from Mark
  • Mark Member

    Go daddy updated our account recently. Now we can no longer update our files using Fetch 3.0.3 on our old Emac that we use for our website.

    We get an error message which reads: "Server response: could not open data connection to port 3864, no route to host"

    Are we doing something wrong? We have used the same program for decades and everything was great! HELP

    221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
    221 Logout.
    Connecting to allenpaintball.com port 21 (10/12/17 2:08:15 PM)
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 11 of 500 allowed.
    220-Local time is now 11:04. Server port: 21.
    220-This is a private system - No anonymous login
    220 You will be disconnected after 3 minutes of inactivity.
    USER allenpb
    331 User (REMOVED) OK. Password required
    PASS
    230 OK. Current restricted directory is /
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is your current location
    PWD
    257 "/" is your current location
    PWD
    257 "/" is your current location
    PORT 192,168,0,8,142,131
    200 PORT command successful
    LIST
    425 Could not open data connection to port 36483: No route to host
    ftp_list: -30000

    Posted 1 month ago #

  • Jim Matthews Administrator

    Hi,

    I would try downloading Fetch 4.0.3 from http://fetchsoftworks.com/fetch/download to see if that helps. Please let me know if you see the same problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 month ago #

  • Mark Member

    We where able to fix the problem by changing our settings.

    Under preferences we changed the firewall setting to: "use Passive mode transfers PASV" and it worked as it did before.

    Thank you for the great Product!

    Posted 1 month ago #

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