Fetch Softworks

Upload progress bar (28 posts)

• Started 14 years ago by Tim
• Latest reply 12 years ago from Jim Matthews

• Tim Member

  Hi Fetch ...

  Just installed 5.5.2 and am uploading to a client's server. I don't see any sort of progress bar to let me know how far along or how much time remains for the upload. Does Fetch have something like this? If not, I'll need to use another FTP solution because I upload huge photo files to clients and need to know how long the upload is going to take.

  Cheers,

  Tim

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi Tim,

  Yes, Fetch has both a graphical and text indicator of the progress of the upload. When you upload a file, there should be a circular progress indicator that fills to show you how much of the file has transferred, and next to it there is text saying how much of the file has transferred, and estimate of the time remaining for that file.

  For an illustration of what the progress indicators look like, see the transfer window page of the Fetch tour.

  Are you not seeing these indicators? If so, we can investigate why not.

  Note that the progress indicators are only per-file; they show the progress of the file currently being uploaded. They do not indicate the progress of the entire upload, if you are uploading multiple files.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• Tim Member

  Thanks. I see it now. I the beauty of Fetch is it's simplification. I'm used to a Windows agent that displays a lot more data. Kinda wish I hadn't bought the license for this now. Any way to get a refund?

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi Tim,

  To request a refund, please send an email to support@fetchsoftworks.com
  , and include your order number and the email address you used when ordering, if possible.

  However, before doing that, you may want to double-check to see if there is a Mac FTP client that has what you're looking for, because most display a similar amount of information as Fetch, I believe.

  Out of curiosity, what sort of information would you like to see displayed in addition to what Fetch shows?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Edited 14 years ago #

• Tim Member

  Scott ...

  Thanks. I've been using ftp.voyager from Rhinosoft. I'm a commercial photographer and ftp daily. That product a big interface that showed both source and destination sites / file trees; all quick connect settings, a command line. It also had a pause button, which I liked, and counted down the remaining megs/gigs on the overall upload as well as individual files.

  Tim

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi Tim,

  Okay, thanks for the feedback - we appreciate it. We do have many professional photographers as customers, but we understand if feel Fetch is not for you. Please let us know if we can be of any further assistance.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• Erin Quigley Member

  Hi Fetch,
  For what it's worth, I agree with Tim - that is, it would be valuable to see the progress (rather than the process) of an entire upload. I too am a photographer and educator who often uploads multiple large files to an ftp. If I can't see the time remaining on the entire job, whether it be a graphical representation, or a text estimate of time remaining, the progress bar isn't of much value. I recently had issues uploading a web site to my ftp, because the server kept timing out. Since I had no way of estimating the time it should take to finish, it was hard to discover a solution.
  Would I be able to work around this by zipping the folder before uploading, thus mashing the job into a single file reflected in the progress indicator?
  Best,
  Erin Q

  Posted 14 years ago #

• Scott McGuire Administrator

  Hi Erin,

  Thanks for the feedback.

  Zipping the folder would give you one file to upload, and as a result the progress bar and time remaining estimate would reflect the progress of the entire transfer because the transfer would consist of only one file.

  However, Fetch cannot unzip the file on the server for you; so zipping everything would only be useful if you were uploading the files for someone else to download them (and then they could unzip them on their computer). If you were uploading files that you needed to display on a website, probably you don't want to upload them as a zip file, because you'd have to use a command-line tool such as SSH to log into the server and unzip the file on the server before you could use the zip file's contents. I hope that's clear; let me know if it wasn't.

  Regarding problems with time outs while uploading, you should give Fetch 5.5 a try if you aren't using it already; it detects timeouts or stalls while uploading, and will automatically try to resume the upload from where it left off, so you don't have to keep trying again manually - you just let Fetch keep trying and eventually it should complete the transfer for you. (I realize that doesn't directly address the "how long is this going to take?" question, but it's really handy if you are sometimes dealing with flaky servers or network connections.)

  Please let me know if you have any further questions.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 14 years ago #

• Erin Quigley Member

  Thanks, Scott - I'll zip files for clients from now on, but stick with the standard procedure for websites.
  Best,
  EQ

  Posted 14 years ago #

• Mike Member

  Hi, I'm on Fetch 5.5.3 on OSX 10.6.2. I'm not seeing any progress indicator at all, either in the bottom lefthand corner of the Fetch transfer window, or in the Dock Fetch Icon. There seem to be long pauses (according to Apple Activity Monitor) where nothing happens at all on uploads - this is probably a server issue, but without a progress meter in Fetch it's hard to pinpoint.

  Thanks,

  Mike

  Posted 14 years ago #

• Jim Matthews Administrator

  Hi Mike,

  Do you see a text message in the area below the file list? If so, what does it say?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 14 years ago #

• Mike Member

  Hi Jim,

  "Putting file". That's whether I'm uploading one file or many.

  Thanks,

  Mike

  Posted 14 years ago #

• Jim Matthews Administrator

  If you are seeing "Putting file...", and no progress indicator, that indicates that Fetch hasn't gotten to the point where it is uploading the file contents. Could you choose "Fetch Transcript" from the Window menu, copy the window contents, and email them to bugs@fetchsoftworks.com? I will take a look and see if I can figure out why Fetch is getting stuck.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 14 years ago #

• Mike Member

  OK Jim - will do. Thanks for your help. Mike

  Posted 14 years ago #

• Joe Member

  Further to one of the points above, I was wondering if there's any way of pausing an upload? I am currently uploading an 8GB movie file, and it looks like it's going to take another 32 hours (it's been going about 20 hours so far) - my upload speed is not very fast.

  The upload is dragging down the rest of my internet connection, so I was wondering if I can pause the Fetch upload during the day, and just run it at night (when I don't need the internet)?

  Thanks...

  Posted 13 years ago #

• Jim Matthews Administrator

  Hi Joe,

  There is no way to pause an upload. You could stop the upload, and resume it later. To resume an upload, click Put, and set the "If a file already exists:" menu to "Resume upload of file".

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 13 years ago #

• Daniel Member

  I love the simplicity of Fetch and have no desire to switch to anything else, but an overall progress bar would be a great feature to add.

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi Daniel,

  Thanks for the feedback!

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #

• Steve Garcia Member

  Add me to the list looking for an overall progress bar. I've recently moved from PC to Mac; on the PC I used CoreFTP which gave a list of all of the files still needing to be uploaded along with an estimate of how much longer it would take to finish uploading/downloading. Fetch is great, however as a web designer/developer I'm regularly pushing and pulling large amounts of files to and from a clients server, especially if I'm doing back-ups of their site. There are usually thousands of files within a content management system so to know where in the process of uploading and downloading the project would be incredibly helpful and is sorely missed.

  CoreFTP was free, also.

  Posted 13 years ago #

• Kevin Duff Member

  I just downloaded the trial version of Fetch 5.6. I will be purchasing the registration but have to say that I am really turned off by the lack of a total transfer progress bar. When uploading files for a website there are a huge number of tiny files (<100kb). It is nice that there is an individual file progress bar but this really does nothing for individuals working with websites as they are not concerned with an individual file transfer but the overall transfer. I am working in Africa right now and the transfer speeds are extremely slow. My website is quite large but I have no idea if it will take 10 hours or a week to get the entire content of my site uploaded.

  Please consider these requests and plan a change for the next update.

  Thank You

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi Kevin,

  Thanks for giving Fetch a try, and thank you for the feedback.

  We understand how an overall progress bar would be useful in your situation and it's on our list of features to add to a future version of Fetch, but we do not have an estimated timeframe to announce.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 13 years ago #

• Dr Jim Gladden Member

  Thank you in advance for taking the time to address my "problem" here. I've been creating and maintaining websites for small- to medium-sized businesses for over 15 years in order to supplement my rather limited income. Hence, I do quite a bit of file uploading & downloading to and from my clients' websites on a daily basis. When I learned a few years ago that Mac OS X was essentially a distribution of Unix (and subsequently "defected" from the wretched world of Windows), I began the transition to needing to use different (and often superior) softwares for my work. So was the case when I switched from using Rhinosoft's FTP Voyager to your Fetch 5.x: I've been most happy with using Fetch. However, my very close friend and business partner continues to use a PC that I built for her several years ago (at least it's running Windows XP SP3), and wants me to teach her how to manage our business website ".. just in case." Because Fetch is such an intuitive, clean (yet quite powerful) FTP program, I would really like to teach my partner the necessary skills of webmastering using it. Is there a version of Fetch which will operate on a PC running Windows XP SP3? I realize there is always the "option" of partitioning the hard drive, formatting the new partition for Mac OS (journaled), etc., etc., and installing Fetch there; however, the odds of my partner agreeing to that are... well, let's just say "not promising". If there isn't a "PC-friendly" version of Fetch, could you please recommend to me a "near-equivalent" program? I realize there's always FTP Voyager I could possibly fall back on. Regardless, thank you again in advance for your time and attention!
  Best Regards,

  Dr James Gladden
  Webmaster,
  www.MulberryFarm.com; www.WallenBrothers.com; www.RizzosPizzaNJ.com; www.Alpha-One-Inc.com

  Posted 12 years ago #

• Jim Matthews Administrator

  Hi Dr. Gladden,

  There isn't a version of Fetch for Windows, so I usually recommend WS_FTP. If you decide to purchase WS_FTP, enter Fetch20 in the coupon field to receive a 20% discount.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 12 years ago #

• Jim Matthews Administrator

  Note: Fetch 5.7, released this week, includes an overall progress bar. Give it a try and let us know what you think!

  Jim Matthews
  Fetch Softworks

  Posted 12 years ago #

• PScara Member

  Hi,

  When I'm uploading to an ftp site using fetch is it okay to still use the computer. I'm on a Mac and upload a lot of raw files so the uploads take ages. Normally I upload overnight but sometimes have to do it during the day. Am I right that it is fine to use photoshop while uploading but not the internet as this will slow the upload down. It is very important that I don't affect the quality of the files I'm uploading.

  thanks
  PScara

  Posted 12 years ago #

• Mike Member

  Hi all, seems a lot of effort has gone into improving Fetch - and a lot of people's comments taken on board - so thank you very much for all of that.

  Slightly puzzled, though, that I can't see the overall progress bar for multiple downloads - I'm just seeing the old-style progress 'wheel' as each file starts downloading...? Am I looking in the wrong place?

  thanks, mike

  Posted 12 years ago #

• Jim Matthews Administrator

  Hi PScara,

  Yes, you can keep using your computer while Fetch is uploading. I would just avoid editing the files that you are in the process of uploading; that could cause problems.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 12 years ago #

• Jim Matthews Administrator

  Hi Mike,

  In Fetch 5.7 the progress donut should fill up once, representing all the files that you're transferring together (e.g. all the files in a folder that you're downloading). You should only see the per-file donut when you transfer files between two servers. Are you downloading files to your Mac?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 12 years ago #