Upload rate slows down, then stalls.

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Fetch

Libby Member

My problem began on December 6th and I'm still having it now. Here's what happened: I uploaded a 1.6 GB folder of English billboards to a client's FTP site without any problem. But then, when I tried to follow up with a 1.16 GB folder of French billboards, the upload rate began (as usual) at 1 or 2 Mbps, then slowed and slowed until the screen told me it would take over 300 hours to upload...and it stalled. I thought maybe I'd had a service interruption and tried again. And again. Same thing happened. Finally, I had to skip Fetch and use the client's clunky and difficult-to-use "loading dock" FTP website and the file uploaded without any problem. Two weeks later, I'm still having the same problem. Yet I'm using the latest version of Fetch (5.7.7) and use an iMac running OS X El Capitan Version 10.11.6 with an upload speed of 11 Mbps. Why can I suddenly NOT use Fetch to upload to this FTP site—one that I've been uploading to for several years? Any ideas?

Posted 5 years ago #
Jim Matthews Administrator

Hi,

That sort of behavior -- fast uploading that seems to hit a wall partway through a file -- makes me think that you might be running into a server storage limit. I would talk to the FTP server administrator about that possibility.

Thanks,

Jim Matthews
Fetch Softworks

Posted 5 years ago #