Fetch Softworks

Upload stalling (8 posts)

• Started 16 years ago by al@aletal.com.au
• Latest reply 16 years ago from antblog701

• al@aletal.com.au Member

  Hello Fetch

  Curious problem uploading BWF/WAV files of 10 to 50 meg to a particular server using Fetch 5.1 ...

  Repeatedly stalls around 1.5 meg.

  I can resume the upload, but it stalls again after additional 1.5 meg or so.

  Have confirmed space available on server.

  Have tried various settings, including "contact server during long transfers".

  Have successfully uploaded smaller files (10 to 20 meg) to problem server using Fetch.

  Have successfully uploaded problem files to different server using Fetch.

  Have successfully uploaded problem files to problem server using FireFTP.

  So I've resorted to using FireFTP, but it ain't as nice as Fetch.

  Any ideas?

  cheers

  al

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  If you could post the transcript from one of the stalled upload attempts, we'll take a look and see if we have any suggestions.

  Please try uploading it with "contact server during long transfers" off for this example.

  To find the transcript, choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them in a reply to this message.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• antblog701 Member

  I too have this problem since Fetch 5.1 or Fetch 5. I had been resolving to uploading via Terminal. It only happened when uploading large files.

  (I am uploading to my dedicated server, so space isn't a problem.)

  Turning off "contact server during long transfers" helps and solved the problem.

  Thanks for the help.

  Posted 16 years ago #

• al@aletal.com.au Member

  Hi Scott

  Turning OFF "contact server during long transfers" seems to have solved the problem, which is even curiouser, no?

  many thanks

  al

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  There are a couple brands of server software that "contact server during long transfers" causes a problem with. We are working on fixing this problem for a future release of Fetch. (And on the flip side, there are a few brands of servers where that setting fixes problems.)

  In the meantime, we're glad to hear that you are uploading successfully.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• antblog701 Member

  Is this upload stalling issue fixed in Fetch 5.1.1?

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi antblog701,

  There is no change in behavior in regards to the "contact servers during long transfers" checkbox in Fetch 5.1.1. If turning it off fixed your problems, you should continue to leave it off with 5.1.1.

  Are you still experiencing upload stalling problems, even with "contact server during long transfers" off?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• antblog701 Member

  No more problem once I turned off "contact server during long transfers". Thanks.

  Posted 16 years ago #