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Uploaded folders become .zip files?? (2 posts)

  • Started 1 year ago by Jennifer
  • Latest reply 1 year ago from Jim Matthews
  • Jennifer Member

    Whenever I upload a folder containing multiple files and folders with more files, Fetch shows the folder as a .zip file, which is not helpful. How can I prevent this from happening? Thank you so much for your help.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    The next time you upload a file, check to make sure that the Format is set to Automatic and not to Zip Archive. Please let me know if that does not fix the problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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