Fetch Softworks

uploading (4 posts)

• Started 16 years ago by imboden
• Latest reply 16 years ago from Scott McGuire

• imboden Member

  I am replacing my website with a new one. I deleted the folder containing all the files, but now it will not upload, saying the "directory already exisites"

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  After you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• imboden Member

  Fetch 5.1 (5B286) Intel running on Mac OS X 10.4.7 (8J2135a) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-UTUA-6Q43 T
  Connecting to connieimboden.com port 21 (OS X firewall is off) (8/17/06 5:00:09 PM)
  Connected to 216.180.231.146 port 21 (8/17/06 5:00:10 PM)
  220---------- Welcome to Pure-FTPd [TLS] ----------
  220-You are user number 1 of 50 allowed.
  220-Local time is now 16:59. Server port: 21.
  220 You will be disconnected after 15 minutes of inactivity.
  USER imboden
  331 User imboden OK. Password required
  PASS
  230-User imboden has group access to: imboden
  230 OK. Current restricted directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  MACB ENABLE
  500 Unknown command
  PWD
  257 "/" is your current location
  TYPE A
  200 TYPE is now ASCII
  PASV
  227 Entering Passive Mode (216,180,231,146,55,32)
  LIST
  150 Accepted data connection
  drwx--x--x 11 32080 imboden 4096 Aug 17 16:49 .
  drwx--x--x 11 32080 imboden 4096 Aug 17 16:49 ..
  -rw------- 1 32080 imboden 25 May 7 2005 .contactemail
  drwx------ 2 32080 imboden 4096 Aug 17 16:24 .cpanel-datastore
  -rw------- 1 32080 imboden 788 May 7 2005 .cpanel-ducache
  -rwxr-xr-x 1 32080 imboden 0 Oct 27 2002 .guestbook
  drwxr-xr-x 2 32080 imboden 4096 Jul 13 2005 .htmltemplates
  drwxr-xr-x 2 32080 imboden 4096 Jan 30 2004 .htpasswds
  -rw------- 1 32080 imboden 14 Aug 17 16:42 .lastlogin
  -rw------- 1 32080 imboden 24 May 19 17:02 .spamkey
  drwx------ 2 32080 imboden 4096 Jul 13 2005 .trash
  drwxr-x--- 3 32080 12 4096 Jul 13 2005 etc
  drwxrwx--- 4 32080 12 4096 Jul 13 2005 mail
  drwxr-xr-x 3 32080 imboden 4096 Jul 13 2005 public_ftp
  drwxr-xr-x 4 32080 imboden 4096 Aug 17 16:51 public_html
  drwx------ 6 32080 imboden 4096 Jan 21 2006 tmp
  226-Options: -a -l
  226 16 matches total
  CWD Images
  550 Can't change directory to Images: No such file or directory
  MKD Images
  257 "_Images" : The directory was successfully created
  CWD Images
  550 Can't change directory to Images: No such file or directory
  MKD Images
  550 Can't create directory: File exists
  ftp_mkdir: -30000 (state == RPUT_MAKING_DIR)
  PWD
  257 "/" is your current location
  PASV
  227 Entering Passive Mode (216,180,231,146,15,147)
  LIST
  150 Accepted data connection
  drwx--x--x 12 32080 imboden 4096 Aug 17 16:59 .
  drwx--x--x 12 32080 imboden 4096 Aug 17 16:59 ..
  -rw------- 1 32080 imboden 25 May 7 2005 .contactemail
  drwx------ 2 32080 imboden 4096 Aug 17 16:24 .cpanel-datastore
  -rw------- 1 32080 imboden 788 May 7 2005 .cpanel-ducache
  -rwxr-xr-x 1 32080 imboden 0 Oct 27 2002 .guestbook
  drwxr-xr-x 2 32080 imboden 4096 Jul 13 2005 .htmltemplates
  drwxr-xr-x 2 32080 imboden 4096 Jan 30 2004 .htpasswds
  -rw------- 1 32080 imboden 14 Aug 17 16:42 .lastlogin
  -rw------- 1 32080 imboden 24 May 19 17:02 .spamkey
  drwx------ 2 32080 imboden 4096 Jul 13 2005 .trash
  drwxr-xr-x 2 32080 imboden 4096 Aug 17 16:59 _Images
  drwxr-x--- 3 32080 12 4096 Jul 13 2005 etc
  drwxrwx--- 4 32080 12 4096 Jul 13 2005 mail
  drwxr-xr-x 3 32080 imboden 4096 Jul 13 2005 public_ftp
  drwxr-xr-x 4 32080 imboden 4096 Aug 17 16:51 public_html
  drwx------ 6 32080 imboden 4096 Jan 21 2006 tmp
  226-Options: -a -l
  226 17 matches total

  Originally posted by ScottMcGuire:

  Hi,

  After you try to upload and you get the error message, could you please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them here? We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  After you connect, you should see a folder named public_html in the list of folders on the server; usually when a server has that folder, it expects you to put your website files in that folder.

  So try double-clicking on the public_html folder, then uploading files into that folder, and see if that works (and if your website displays correctly after you do). If that does not fix the problem, let us know and we'll investigate further.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #