Fetch Softworks

Uploading German Characters (7 posts)

• Started 16 years ago by chimmy
• Latest reply 16 years ago from lfindley

• chimmy Member

  Hello All.

  I've set up my computer to do some ftp'ing between office computers, but the program always quits when it hits some german characters.

  Namely the ü character. Is there way to have fetch transfer it, or to just continue without transfering it?

  thanks.

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  We'd like some more information to help investigate your problem.

  Which version of Fetch are you using?

  And are the German characters in the file's name, or in the file itself?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• chimmy Member

  The file name is: "Sc. Spülen" with no extension.

  this is a tiff image file.

  im running Fetch 5.2.1

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Thanks for the information.

  We have some more questions for you; we're trying to figure out what the problem is, since we haven't had a problem like this reported to us before.

  Which version of Mac OS X are you using?

  Just to confirm - you are uploading the file from your Macintosh to a server, is that correct?

  We'd like to know a couple of your preferences settings.

  * Go to the Fetch menu, and choose Preferences.
  * Click on the Miscellaneous tab.
  * Is the "Encode and decode file and folder names" preference checked or unchecked?
  * And what is your Preferred Encoding set to?

  Finally, when you say "Fetch quits," does your Mac tell you that Fetch has quit unexpectedly, or does it just quit and disappear without any warning?

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 08-02-2007).]

  Posted 16 years ago #

• chimmy Member

  i'm using fetch to mirror a couple computers within my office. I'm transferring between mac os x server 10.4 to mac os x 10.4.10.

  Encode and decode file and folder names is unchecked

  Preferred Encoding is "Western (ISO Latin 1)

  When it reaches said file, it stops transferring files and an alert box pops up stating:

  Server responded: "Sc. Spülen: Invalid Argument""

  here's one file that stops the transfer.

  www.eatsleepwork.com/transfer/fetch/Sc.%20Sp%FClen

  thanks.

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Thanks for the additional information.

  When transferring files with accented or other non-ASCII characters in their names to a Mac OS X computer running an FTP server, you should set your Preferred Encoding to "Unicode (UTF-8)".

  I believe making that change will fix the problem you are seeing; please let us know if it does not.

  Note that "Unicode (UTF-8)" may not be the best choice for working with all FTP servers; for most Unix or other FTP servers found on the Internet, "Western (ISO Latin 1)" (the default setting) is probably the best choice. So if you work with a mix of FTP servers, you may have to switch the setting back and forth. (Fetch does not have the ability to set the encoding on a server-by-server basis currently, although that is something we're considering adding in the future.)

  Please let me know if you have any questions.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• lfindley Member

  Originally posted by ScottMcGuire:

  Hi,

  Thanks for the information.

  We have some more questions for you; we're trying to figure out what the problem is, since we haven't had a problem like this reported to us before.

  Which version of Mac OS X are you using?

  Just to confirm - you are uploading the file from your Macintosh to a server, is that correct?

  We'd like to know a couple of your preferences settings.

  * Go to the Fetch menu, and choose Preferences.
  * Click on the Miscellaneous tab.
  * Is the "Encode and decode file and folder names" preference checked or unchecked?
  * And what is your Preferred Encoding set to?

  Finally, when you say "Fetch quits," does your Mac tell you that Fetch has quit unexpectedly, or does it just quit and disappear without any warning?

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 08-02-2007).]

  I'm using Version 10.4.10

  I want to upload the file from your Macintosh to a server, is that correct? yes

  Can't go to the Fetch menu because when I try to open the program I immediately get the pop up window with this message: The application Fetch quit unexpectedly
  Mac OS X and other applications are not affected.
  Click Reopen to open the application again. Click Report to see more details or send a report to Apple.

  I've been using Fetch for a long time with no issues - just started today.

  Posted 16 years ago #