Fetch Softworks

uploading multiple domains (8 posts)

• Started 16 years ago by tpinto
• Latest reply 16 years ago from Scott McGuire

• tpinto Member

  I have deluxe hosting with godaddy and would like to upload a second website. I was told to put in the hostname of first site, then forward slash and second website name. HOWEVER, fetch does not allow "/" in the hostname...what do I do?

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  I believe you should enter the hostname of the first site in the hostname field, as usual, and then enter the name of the second website in the "Initial folder" field of the Fetch New Connection dialog.

  (You may need to click on the disclosure triangle - the blue rectangle with a triangle in it at the lower left of the dialog <img src="http://www.fetchsoftworks.com/FetchWebHelp/Contents/Graphics/DisclosureButtonNCD.png"> - to display the "Initial folder" field.)

  Please let us know if this does not work.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• tpinto Member

  Hi, thanks for the reply...when I try that I get a dialog box that says;
  "Fetch could not open the folder " " because the FTP server says that the reequested item was not a folder or could not be accessed.
  If you entered a folder name or URL, check that it is correct. Server responded: "Can't change directory to www.tonipintophoto.com: No such file or directory."

  I've been on the phone with godaddy this morning and they assured me it's all good on that end.....any more ideas?

  Originally posted by ScottMcGuire:

  Hi,

  I believe you should enter the hostname of the first site in the hostname field, as usual, and then enter the name of the second website in the "Initial folder" field of the Fetch New Connection dialog.

  (You may need to click on the disclosure triangle - the blue rectangle with a triangle in it at the lower left of the dialog <img src="http://www.fetchsoftworks.com/FetchWebHelp/Contents/Graphics/DisclosureButtonNCD.png"> - to display the "Initial folder" field.)

  Please let us know if this does not work.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Could you please do the following to help us figure out where the problem might be?

  * Quit Fetch.
  * Open Fetch again.
  * Connect to your account as you normally would for adding something to your original website - do not enter anything in the Intial folder field.
  * Go to the View menu, and choose Refresh.
  * Then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• tpinto Member

  here is the transcript...hope you can help!

  Fetch 5.2.1 (5C263) PowerPC running on Mac OS X 10.3.9 (7W98) PowerPC English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-TF9S-YCWD T
  Connecting to www.barryubarnes.com port 21 (Mac OS X firewall is off) (9/5/07 8:15:58 AM)
  Connected to 68.178.254.208 port 21 (9/5/07 8:15:58 AM)
  220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
  220-You are user number 6 of 50 allowed.
  220-Local time is now 08:15. Server port: 21.
  220-This is a private system - No anonymous login
  220 You will be disconnected after 3 minutes of inactivity.
  USER barrytoni
  331 User barrytoni OK. Password required
  PASS
  230-User barrytoni has group access to: 600
  230 OK. Current directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  MACB ENABLE
  500 Unknown command
  PWD
  257 "/" is your current location
  Retrieved 13 items from file list cache, stored 09/05/2007 08:15 AM
  CWD /
  250 OK. Current directory is /
  PWD
  257 "/" is your current location
  TYPE A
  200 TYPE is now ASCII
  PASV
  227 Entering Passive Mode (68,178,254,208,14,95)
  Making data connection to 68.178.254.208 port 3679
  LIST -al
  150 Accepted data connection
  drwx---r-x 9 3882 600 4096 Sep 4 16:44 .
  drwx---r-x 9 3882 600 4096 Sep 4 16:44 ..
  -rw-r--r-- 1 3882 600 10344 Sep 3 10:49 BIO & CONTACT.html
  drwxr-xr-x 2 3882 600 4096 Sep 3 10:49 BIO & CONTACT_files
  -rw-r--r-- 1 3882 600 8068 Sep 3 10:49 CHAMBERED VASES.html
  drwxr-xr-x 2 3882 600 4096 Sep 3 10:49 CHAMBERED VASES_files
  -rw-r--r-- 1 3882 600 7360 Sep 3 10:49 COLUMNS.html
  drwxr-xr-x 2 3882 600 4096 Sep 3 10:49 COLUMNS_files
  -rw-r--r-- 1 3882 600 7027 Sep 3 10:49 HOME.html
  drwxr-xr-x 2 3882 600 4096 Sep 3 10:49 HOME_files
  drwxr-xr-x 2 3882 600 4096 Sep 3 10:50 Images
  -rw-r--r-- 1 3882 600 7670 Sep 3 10:50 POTS.html
  drwxr-xr-x 2 3882 600 4096 Sep 3 10:50 POTS_files
  -rw-r--r-- 1 3882 600 306 Sep 3 10:50 index.html
  drwx---r-x 2 0 0 4096 Aug 19 11:15 stats
  226-Options: -a -l
  226 15 matches total

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Thanks for the transcript. From what it shows, it doesn't look like things are set up to work they way GoDaddy is telling you they should work.

  Try doing this - in the Fetch New Connection dialog, enter the domain name of the new domain, and then use the same username and password that you were using for the old domain.

  Can you connect successfully if you do that?

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• tpinto Member

  Hey Scott...I had high hopes for that last suggestion (makes sense!) but here's the message I got...

  "Not Found

  The requested URL / was not found on this server.

  Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

  still hanging in there...

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Unfortunately, we don't have any further suggestions for you; either GoDaddy has not given you the correct information or they have not set things up correctly.

  We suggest contacting GoDaddy support again (sorry), and telling them that when you log into your primary account, you do not see a folder for your new domain, and ask them exactly what hostname, username, password and initial directory you should specify to get to into the new domain.

  If they tell you to "put in the hostname of first site, then forward slash and second website name" again, ask them to try again. It's not just Fetch that doesn't allow slashes in the hostname - that's not a legal thing to enter as the hostname in any FTP client, and I believe pretty much any client would give you an error like Fetch does.

  I'm sorry, I wish we could give you a better answer. If GoDaddy gives you new instructions and you can't figure out how to follow them in Fetch, let us know.

  Thanks,

  Scott McGuire
  Fetch Softworks

  [This message has been edited by ScottMcGuire (edited 09-06-2007).]

  Posted 16 years ago #