Fetch Softworks

Uploading problem (5 posts)

• Started 20 years ago by Janice
• Latest reply 20 years ago from Jim Matthews

• Janice Member

  Does anyone have any idea what this message means "R not understood"?????

  File uploads but at the end of upload the above message is received.

  The file is on the server but does not work. I have deleted it rebuilt my site again, and again, but to no avail.

  As usual my ISP is NO help.

  Posted 20 years ago #

• Jim Matthews Administrator

  My first guess is that you are uploading in non-PASV mode (i.e. the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences is unchecked), and there's a bug in your router that is throwing away the first three characters of the STOR command (the command Fetch sends to start an upload), and so the server is complaining that it doesn't understand the "R" command.

  So first I would try checking the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences. If that does not help I would choose "Fetch Transcript" from the Window menu and post the contents with your reply; that information may help clarify the problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• Janice Member

  Originally posted by JimMatthews:

  My first guess is that you are uploading in non-PASV mode (i.e. the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences is unchecked), and there's a bug in your router that is throwing away the first three characters of the STOR command (the command Fetch sends to start an upload), and so the server is complaining that it doesn't understand the "R" command.

  So first I would try checking the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences. If that does not help I would choose "Fetch Transcript" from the Window menu and post the contents with your reply; that information may help clarify the problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• Janice Member

  To Jim Matthews,

  Thanks for your help. This is what I did. I tossed the fetch preference and set my preference to "use Passive mode Transfers(PASV) box.

  I got the follow:

  error: an internet preference (Use Pasive FTP) could not be reset.

  This is the message I got from the "Fetch Transcript"

  Fetch 4.0.3 System 0x922 Expires 01/28/2004 TR
  Connecting to ftpusers.flash.net port 21 (1/13/04 10:43:58 AM)
  220 ProFTPD 1.2.0pre10 Server ready.
  USER areta
  331 Password required for areta.
  PASS
  230 User areta logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood.
  PWD
  257 "/" is current directory.
  PORT 172,16,1,34,125,197
  200 PORT command successful.
  LIST
  150 Opening ASCII mode data connection for file list.
  drwxr-xr-x 3 areta email 4096 Jan 12 15:04 .
  drwxr-xr-x 3 areta email 4096 Jan 12 15:04 ..
  drwxr-xr-x 3 areta dialin 4096 Jan 12 16:19 www
  226 Transfer complete.
  PWD
  257 "/" is current directory.

  I really appreciate your assistance on this.

  Janice in Dallas

  Posted 20 years ago #

• Jim Matthews Administrator

  It sounds like you tried to change the setting in some other program (the transcript shows Fetch still using non-PASV transfers). You want to check the "Use passive mode transfers (PASV)" check box in the Firewall section of Fetch Preferences. To do that choose "Preferences..." from the Customize menu in Fetch, then click on the Firewall tab, and then check the box and click OK.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #