Fetch Softworks

Uploading to Verio (8 posts)

• Started 16 years ago by Rick Alexander
• Latest reply 16 years ago from Scott McGuire

• Rick Alexander Member

  I am trying to upload a webpages that I did in iWeb to my provider Verio. I am told that I need to put everything in the root directory......and rename my home page index.htm also. They (Verio) told me my FTP program is not working properly can you help me.....thank you

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  The most important thing to know is that for your website to work correctly once you upload it, after you publish to a folder with iWeb, you need to upload the contents of the folder - but not the folder itself - to your server.

  For instance, let's assume your website is called "Family Trip", and when you use "Publish to a Folder," you tell iWeb to put its files in a folder called "My New Website."

  Once iWeb is done, in the Finder you will see:

  My New Website (folder)
    index.html
    Family Trip (folder)

  Inside the "Family Trip" folder will be folders and files corresponding to each page of your website.

  For your website to work correctly, you must be sure to upload both that index file, and the website folder - that is, upload the entire contents of the "My New Website" folder, but don't upload the "My New Website" folder itself.

  In general you should not rearrange or rename files before uploading, or your website will stop working. However, I believe it is okay to rename "index.html" to "index.htm"; but try it as is first, despite what Verio support said.

  We have a help topic on using Fetch to upload websites created with iWeb (click the link to read it) - it has tips and covers a lot of possible problems that you might be running into, and it may be helpful to read it over if you haven't already.

  If you're still having problems after looking this over, please let us know and we'll try to figure it out.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• Rick Alexander Member

  Scott,

  Thank you so much for this information! Some of it is working and some of it is not. Here is my issues:

  1. Not all of the files are uploading to the server. I am saving all of the files in one folder and then selecting them all and uploading. However, not all files are transferring.

  2. The podcast pages even though they show as being transferred do not show up on the website.

  3. The subscribe button is not working on the page, even though I have saved it to the folder. I was told by both the Host provider (Verio) and Apple that this is a FTP problem...

  I look forward to hearing from you.

  Respectfully,

  Rick Alexander

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Rick,

  When you say "not all the files are uploading," do you mean you get an error from Fetch when you try to upload them? Or something else?

  If you could give us the address (URL) for your website, we'll take a look and see if we have any ideas about the other problems.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• Rick Alexander Member

  Scott,

  The address is www.cwa3407.org

  Thanks,
  Rick

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Rick,

  I think the problem with the Podcast page not working is that there is a space after the name of the page - that is, it is named "Podcast(space)", not "Podcast." Try removing the space at the end of the name of the page.

  The problem with the Subscribe button on the Blog page is that it points to this address:

  http://www.cwa3407.org/LU3407/Blog/rss.xml

  When it should point to this address;

  http://www.cwa3407.org/Blog/rss.xml

  That is, the file is actually just in the "Blog" folder, but the subscripe button says it's in a "Blog" folder inside a "LU3407" folder.

  I am not sure how you fix that in iWeb, but hopefully with that info you can figure it out.

  I'm not sure what the problem with the "Safety and Health" is. If you could do the following, I may be able to figure it out:

  * Quit Fetch, if it's running.
  * Open Fetch again.
  * Connect to your server.
  * Change to the folder holding your webpages (if necessary).
  * Then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #

• Rick Alexander Member

  Scott,

  I just changed the "space" after Podcast, and you are correct about the folder issue. When I put this site up on my mac account everything works fine. No problems. So its something with the translation.

  My thoughts are this:
  Switch the site from a windows server to a linux server. I would have to ask my host what and if they can do that.

  Second put this site on my mac account, where I know it works. The issue is I have to do a "redirect". I talked to Verio last week about this and frankly they were jerks about it. I do not know how to write a redirect so I am at a loss.

  I am open for suggestions at this time. Also, thank you so much for all of your help. I have been in the Windows world for over 20 years, just switched to Mac. Love the Mac.......won't go back. So just know your help is appreciated.

  Thank you,

  Rick

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi Rick,

  So, I'm a little unclear... even after fixing the space after the Podcast page's name, and fixing the Subscribe button's folder issue, they still don't work right on your Verio site?

  The problem with the space in the name of the Podcast page is that some FTP servers automatically remove extra spaces from the end of filenames when you upload; so while your link says to open a file with a space at the end of its name, the copy of the file on the server no longer includes the space... and so the link stops working.

  iWeb works better with .Mac than with regular web/FTP servers because Apple controls both ends - they know exactly how .Mac works, so they can create files and automatically upload the iWeb files to it in exactly the right way. With third-party web/FTP servers, Apple does their best to create files that will work on most servers; but sometimes servers have odd quirks (like the space at the end of the file issue) and different servers expect files and folders to be uploaded in different places.

  Nevertheless, there are people out there who do successfully host their iWeb sites on regular web servers. Unfortunately, when something goes wrong, it can be hard to get support for it. (I have no experience with Verio, so I cannot comment on the quality of their support relative to others.)

  I'm not sure if switching from a Windows-based server to a Unix-based server would make much difference or not.

  It would be fairly simple to write a short webpage that redirects from the Verio site to your .Mac address using what is called the "meta refresh" tag, and I can tell you how to do that, if you want. But on the other hand, it doesn't seem to make too much sense to just use Verio to send people someplace else... but that's up to you, of course!

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #