Fetch Softworks

Uploading WAV...Just Stops! (7 posts)

• Started 17 years ago by ghetto3jon
• Latest reply 17 years ago from Scott McGuire

• ghetto3jon Member

  hello. i uploaded an AIFF file for somone, and they asked if i could post a WAV instead. so when i try to upload the WAV, it gets to a certain point, and then just stops uploading. the progress thing just freezes...every time.

  anyone know what's going on?!?

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  There should be no difference between uploading an AIFF file and uploading a WAV file as far as Fetch is concerned.

  Could you try uploading the WAV file again, and when it stops uploading, choose "Fetch Transcript" from the Window menu, copy the contents of the transcript window, and post them here? That will help us figure out what's going on.

  You may be able to use Fetch's resume upload feature to finish the task. Try this: once the upload stalls, cancel the transfer. Then click the Put button, select the WAV file, and choose "Resume upload of file" from the "If a file already exists" menu. Click the Put button to start. Not all servers support resuming uploads, though.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• ghetto3jon Member

  it just stalls everytime...at 35mb (the file is 41mb). here is the transcript at the time of the stall:

  Fetch 4.0.3 System 0x1042 Serial FETCHFL001-33YB-504Q TR
  Connecting to thebrotherkite.com port 21 (10/27/05 9:19:49 AM)
  220-This computer system is for authorized users only. Individuals using this
  system without authority or in excess of their authority are subject to
  having all their activities on this system monitored and recorded or
  examined by any authorized person, including law enforcement, as system
  personnel deem appropriate. In the course of monitoring individuals
  improperly using the system or in the course of system maintenance, the
  activities of authorized users may also be monitored and recorded. Any
  material so recorded may be disclosed as appropriate. Anyone using this
  system consents to these terms.

  220 ProFTPD 1.2.9 Server (ProFTPD) [host48n.ipowerweb.com]
  USER thebroth
  331 Password required for thebroth.
  PASS
  230 User thebroth logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood
  PWD
  257 "/" is current directory.
  PASV
  227 Entering Passive Mode (66,235,220,247,32,33).
  LIST
  150 Opening ASCII mode data connection for file list
  drwxr-xr-x 2 thebroth thebroth 4096 May 5 2003 _notes
  drwxr-x--- 3 thebroth mail 4096 Oct 1 2004 etc
  drwxrwx--- 10 thebroth mail 4096 Jan 20 2004 mail
  drwxr-xr-x 3 thebroth thebroth 4096 Mar 31 2003 public_ftp
  drwxr-x--- 9 thebroth nobody 12288 Oct 27 06:20 public_html
  drwx------ 6 thebroth thebroth 4096 Jun 16 2003 tmp
  lrwxrwxrwx 1 thebroth thebroth 11 Mar 31 2003 www -> public_html
  226 Transfer complete.
  CWD www
  250 CWD command successful.
  PWD
  257 "/public_html" is current directory.
  PASV
  227 Entering Passive Mode (66,235,220,247,32,54).
  LIST
  150 Opening ASCII mode data connection for file list
  -rw-r--r-- 1 thebroth thebroth 43067472 Oct 26 15:30 The_Brother_Kite_Get_On_Me.aiff
  drwxr-xr-x 10 thebroth thebroth 4096 Aug 17 2004 advancedguestbook
  -rw-r--r-- 1 thebroth thebroth 2241 Oct 18 07:35 and.html
  drwxr-xr-x 2 thebroth thebroth 4096 Jun 23 2004 audio
  drwxr-xr-x 2 thebroth thebroth 4096 Feb 18 2005 cgi-bin
  -rw-r--r-- 1 thebroth thebroth 3986 Oct 18 07:35 contact.html
  drwxr-xr-x 2 thebroth thebroth 4096 Dec 15 2004 flyers
  -rw-r--r-- 1 thebroth thebroth 903 Oct 18 07:35 flyers.html
  drwxr-xr-x 2 thebroth thebroth 4096 Sep 26 11:53 images
  -rw-r--r-- 1 thebroth thebroth 2836 Oct 18 07:35 index.html
  -rw-r--r-- 1 thebroth thebroth 10548 Oct 18 07:35 media.html
  -rw-r--r-- 1 thebroth thebroth 5487 Oct 18 07:35 merchandise.html
  -rw-r--r-- 1 thebroth thebroth 2288 Oct 18 07:35 news.html
  -rw-r--r-- 1 thebroth thebroth 7646 Oct 18 07:35 press.html
  drwxr-xr-x 2 thebroth thebroth 4096 Jul 29 2004 scgi-bin
  -rw-r--r-- 1 thebroth thebroth 678691 Aug 5 2004 thebrotherkite_one_sheet.pdf
  -rw-r--r-- 1 thebroth thebroth 3176 Oct 18 07:35 tour.html
  drwxr-xr-x 2 thebroth thebroth 4096 Apr 15 2004 video
  226 Transfer complete.
  TYPE I
  200 Type set to I
  PASV
  227 Entering Passive Mode (66,235,220,247,31,148).
  STOR Get_On_Me.wav
  150 Opening BINARY mode data connection for Get_On_Me.wav

  Posted 17 years ago #

• ghetto3jon Member

  i've tried renaming the file, and uploading many times...i can't figure out what's going on. i have someone waiting for this file...so any help would be appreciated.

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  Thanks for the transcript, unfortunately it's not very illuminating.

  Is the WAV file larger than the AIFF file? That might explain why one transfers and the other doesn't.

  Have you checked to make sure you aren't running out of space in your account? That is, that you have room to put another 41 MB file?

  If that's not the problem, another thing to try is to download Fetch 5 and give it a try (you can try it free for 15 days). If you still have the problem with Fetch 5, please post the transcript from that (and in Fetch 5, you can see if you can use the Resume Upload command to finish the task).

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• ghetto3jon Member

  you got it! totally my fault...i didn't have enough room on my server. it's all set now.

  thanks so much for making me realize my own mistake.

  jon.

  Posted 17 years ago #

• Scott McGuire Administrator

  You're welcome, glad to hear the problem is solved.

  It's too bad the server wasn't sending back a useful error message (but that's not uncommon in this sort of situation).

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #