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uploads (2 posts)

  • Started 11 years ago by lifestylemag
  • Latest reply 11 years ago from Scott McGuire
  • lifestylemag Member

    when i drop files on the ftp site, the data does not copy. documents appear showing no data. problem just started today. no problem downloading.

    Posted 11 years ago #

  • Scott McGuire Administrator

    Hi,

    We're sorry for the delay in responding.

    First, try this - after you upload, choose "Refresh" from the "View" menu (assuming you're using Fetch 5; otherwise, it's in the "Directories" menu). Do the files have the correct file size after you do that?

    If not, could you please do the following, to help us diagnose the problem:

    Quit Fetch, and open it again. Connect to your server. Drop a file on the ftp site.

    After waiting a bit to establish that it does not copy, please choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message?

    We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 11 years ago #

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