Fetch Softworks

uploads are not always working (4 posts)

• Started 12 years ago by Nora
• Latest reply 12 years ago from Scott McGuire

• Nora Member

  Hello,

  I upload two files a week and I am getting error messages when I try to access the file from the website I am uploading to.
  1) Object label badly formatted
  2) Expected a Dict Object
  or it shows me last weeks upload.
  I have tried several times to upload it and it tells me it is updated but on the website the file will not open correctly.

  Posted 12 years ago #

• Scott McGuire Administrator

  Hi Nora,

  You're getting these errors in your web browser, not in Fetch, is that correct?

  Assuming so, it sounds like it may be a problem with the website design, or with the server you have uploaded it to, instead of a Fetch problem. That is, the upload is successful, but the server is not working properly or there is an error in the website that is causing you to get these messages.

  But if you want to send us a link to the page with the problem (and tell us if we need to do anything to experience the error), we'll take a look and see if we have any advice.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 12 years ago #

• Nora Member

  Hello Scott,

  I will let the IT department check for errors on the website or like you say it may be a server problem because you are right it isn't a FETCH problem.

  Thank you for your prompt response.

  Nora

  Posted 12 years ago #

• Scott McGuire Administrator

  Hi Nora,

  You're welcome, and if you have any further questions, please let us know.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 12 years ago #