Fetch Softworks

Uploads do not finish. Dog runs and runs :-) (3 posts)

• Started 15 years ago by Myriads
• Latest reply 15 years ago from Myriads

• Myriads Member

  Hello,

  Last night a thunderstrike took out my DSL modem and my imacs eithernet card.... Sigh.

  I'm on a iMac running OX 10.3.9

  Got a new DSL modem and was able to connect to the web using the Ethernet adaptor and a USB connection to the DSL modem. Everything seems to work as well as it did before... except that my ability to upload with Fetch is borked.

  I'm running Fetch 4.0.3 and have never had an issue with it.

  If I connect with dial-up I can uplaod with no issues (other then dial-up speed)

  If I connect via my laptop, with the DSL ethernet cord directly via the modem the way I used to before the iMacs eithernet card got dinged, I have no issues. So it's not an issue with the ISP.

  But when I use the USB via the Ethernet adaptor port I get problems when I try to upload files larger then a certain size.

  for example I have been able to upload 12K files with success. It takes Fetch a little bit of a long time to say it's finished, but the files do get there. Here is a transcript of a good connection:

  220 You will be disconnected after 15 minutes of inactivity.
  USER johnands
  331 User johnands OK. Password required
  PASS
  230-User johnands has group access to: johnands
  230 OK. Current restricted directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  MACB ENABLE
  500 Unknown command
  CWD public_html/blu
  250 OK. Current directory is /public_html/blu
  PWD
  257 "/public_html/blu" is your current location
  TYPE I
  200 TYPE is now 8-bit binary
  PORT 192,168,1,2,216,252
  200 PORT command successful
  STOR Aaaaatest.jpg
  150 Connecting to port 55548
  226-File successfully transferred
  226 23.177 seconds (measured here), 478.61 bytes per second
  Upload complete at 7/10/07 4:34:41 PM
  TYPE A
  200 TYPE is now ASCII
  PORT 192,168,1,2,137,194
  200 PORT command successful
  LIST

  I cut it at LIST as you don't need to see a few hundred files come up for the refresh!

  But if I try say, a 40K file, Fetch will zip the first 38K right up to the server, but then run and run and run and never finish the rest. Here is a bad run I abort:

  Connecting to cactuarexpress.com port 21 (7/10/07 4:54:32 PM)
  220---------- Welcome to Pure-FTPd [TLS] ----------
  220-You are user number 3 of 50 allowed.
  220-Local time is now 16:55. Server port: 21.
  220-IPv6 connections are also welcome on this server.
  220 You will be disconnected after 15 minutes of inactivity.
  USER johnands
  331 User johnands OK. Password required
  PASS
  230-User johnands has group access to: johnands
  230 OK. Current restricted directory is /
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is your current location
  MACB ENABLE
  500 Unknown command
  CWD public_html/blu
  250 OK. Current directory is /public_html/blu
  PWD
  257 "/public_html/blu" is your current location
  PASV
  227 Entering Passive Mode (64,119,183,5,101,56)
  STOR AAAAAAAtest.html
  150 Accepted data connection
  ABOR
  get_reply():con_conn->Getline() returns -3253

  I can download files of any size from the server with no issues, and as I said have no problems with the uploads on Dial-up or the Laptop under Ethernet DSL

  It's pretty clear that the issue is in the Eithernet adaptor somehow, but I don't see how. Any ideas? I can work around this with minor trouble, but it is a tiny annoyance for getting a job done on my main work machine.

  Thank you!

  Posted 15 years ago #

• Jim Matthews Administrator

  You might start by contacting the vendor of the DSL modem; this may be a known issue.

  If that does not work, I'd suggest adjusting the MTU for the USB DSL connection. You would do that in the Network panel of System Preferences. Set the Show menu to the USB DSL connection -- do you then see an Ethernet tab? If so, select it, and change the Configure menu to "Manually (Advanced)". Then change the Maximum Packet Size (MTU) from 1500 to something smaller, e.g. 1400.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 15 years ago #

• Myriads Member

  Hello Jim,

  Thank you for the reposnse. I made the changes you specified and cycled both the modem and the computer on and off to let them set.

  Sadly there was no change in the problem. It hung near the end of the upload just as above.

  The modem is a 'Zhone" 6211-13 ADSL2outer

  I've poked about the information they gave me with it, but sadly all the stuff on the Disk is for PC's and nary a word of Mac's in it. I'll google the site and try that when I'm less tired and frustrated.

  I appreciate the time you gave me. If you have any other ideas I'm game :-)

  Myriads

  Posted 15 years ago #