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Users outside my firewall not able to post using fetch (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 21 years ago by tjolley
  • Latest reply 21 years ago from Jim Matthews
  • tjolley Member

    I have users outside of my firewall that are using fetch. They are attempting to post to my Linux box. It is timing out. Username and password have been validated. Any suggestions? I have opened ftp on the firewall "from any to the IP". I am using a watchguard firebox. They have validated that the port is opened properly.

    [This message has been edited by tjolley (edited 02-27-2003).]

    [This message has been edited by tjolley (edited 02-27-2003).]

    Posted 21 years ago #

  • Jim Matthews Administrator

    I would suggest having the users change the "Use passive mode transfers (PASV)" setting in the Firewall section of Preferences. Your firewall could be blocking incoming PASV connections.

    If that doesn't work I'd be happy to look at the contents of their Fetch Transcript windows after they try connecting.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 21 years ago #

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