Fetch Softworks

WHAT DOES THIS MEAN?? (9 posts)

• Started 2 years ago by PAUL
• Latest reply 2 years ago from Jim Matthews

• PAUL Member

  Jim

  I get this popup it seems like twice a day on FETCH:

  "For security reasons, you need to code sign your application or sign your updates with a EdDSA key. See https://sparkle-project.org/documentation/ for more information."

  What does it mean??

  Thanks

  Posted 2 years ago #

• Jim Matthews Administrator

  Hi,

  Fetch uses the Sparkle update framework, but I haven't had reports of other Fetch users getting that alert, and I haven't seen it in my testing. Are you sure the pop-up is coming from Fetch?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 2 years ago #

• PAUL Member

  Jim

  I did look it up and found out about the Sparkle thing.

  I'm almost positive it came from FETCH but I will let you and everyone know when it pops up again, ok.

  Many thanks

  Posted 2 years ago #

• PAUL Member

  Jim

  One more thing.

  I just restarted my IMAC and I didn't see the FETCH icon at all so I went to FINDER/APPLICATIONS and FETCH is in there but when I click on it I get:

  FETCH
  The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.

  So I downloaded 5.8.1 again and it's working fine but not showing in APPLICATIONS. Any idea how I can get FETCH back in there?

  Thanks

  Posted 2 years ago #

• PAUL Member

  Jim

  It just did it again!! ON FETCH!!

  Auto-Update NotConfigured
  "For security reasons, you need to code sign your application or sign your updates with a EdDSA key. See https://sparkle-project.org/documentation/ for more information."

  I did a screen shot but don't think there's a way to add it here!

  Posted 2 years ago #

• Jim Matthews Administrator

  Hi Paul,

  To get Fetch 5.8.1 into the Applications folder, drag the copy of Fetch that is currently in the Applications folder to the Trash. Then drag Fetch 5.8.1 into the Applications folder.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 2 years ago #

• PAUL Member

  Just got this Jim as I've been pretty busy

  Thanks but I tried this (I had already moved the old FETCH into trash) and it doesn't stay in Applications!! I just have it as a zip file on my desktop

  Posted 2 years ago #

• Bryce Member

  Similar problem here. I have a client who bought a new Mac and couldn't get Fetch to work. We had him try and update, but he gets the following error message:

  "AUTO-UPDATE NOT CONFIGURED. For security reasons, Fetch needs to be code-signed or it's updates need to be signed with an EdDSA key. See https://sparkle-project.org/documentation/ for more information."

  I might have him uninstall and re-install to avoid the updater all together?..Suggestions welcomed however.

  Posted 2 years ago #

• Jim Matthews Administrator

  Hi,

  Yes, I would have him drag Fetch to the Trash and then download Fetch 5.8.2 from

  https://fetchsoftworks.com/fetch/download/latest

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 2 years ago #