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What exactly does the 550 error mean? (8 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 19 years ago by robtsi
  • Latest reply 19 years ago from robtsi
  • robtsi Member

    Hi,

    Mac OS X (v.10.2.8) Fetch v.4.0.3. I can upload files to my FTP server from a remote location using a secure VPN connection. When I try to upload using a standard (non-secure) connection I get a 550 error with the explanation: Requested action not taken.

    Below is a portion of the transcript.

    230 User brandtech logged in.
    SYST
    215 UNIX Type: L8 Version: BSD-199506
    PWD
    257 "/" is current directory.
    MACB ENABLE
    502 'MACB ENABLE': command not understood.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (67,95,144,130,4,58)
    LIST
    150 Opening ASCII mode data connection for directory listing.
    total 0
    drwxrwx--- 3 brandtec tsigroup 102 Dec 15 17:52 Desktop
    drwxrwx--- 4 brandtec tsigroup 136 Dec 15 19:06 Documents
    drwxrwx--- 17 brandtec tsigroup 578 Dec 15 17:52 Library
    drwxrwx--- 3 brandtec tsigroup 102 Dec 15 17:52 Movies
    drwxrwx--- 3 brandtec tsigroup 102 Dec 15 17:52 Music
    drwxrwx--- 3 brandtec tsigroup 102 Dec 15 17:52 Pictures
    drwxrwx--- 4 brandtec tsigroup 136 Dec 15 17:52 Public
    drwxrwx--- 5 brandtec tsigroup 170 Dec 15 17:52 Sites
    226 Transfer complete.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (67,95,144,130,4,59)
    STOR China Tour.doc
    550 Requested action not taken
    ftp_store_setup: -30000 (state == PUT_SETTING_UP)
    ABOR
    502 'BOR': command not understood.
    QUIT

    Posted 19 years ago #

  • Jim Matthews Administrator

    It looks like you're connecting to a Mac OS X machine; do you know whether it's running Mac OS X or Mac OS X Server, and what version?

    My best guess based on this information is that the server is configured to not allow uploads.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • robtsi Member

    Originally posted by JimMatthews:

    It looks like you're connecting to a Mac OS X machine; do you know whether it's running Mac OS X or Mac OS X Server, and what version?

    My best guess based on this information is that the server is configured to not allow uploads.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Mac OS X Server v10.2.8. The server is configured to allow uploads and I can upload while connected remotely with my OS X TiBook using a secure VPN connection made available by the Internet Connect App. I get the 550 error when trying to upload using a standard (not secure) connection. I get the same error using Fetch, Anarchie and the Vicomsoft FTP client. If I could just get a definition of the 550 error it would help me figure out what I need to reconfigure. Thanks for your help.

    Posted 19 years ago #

  • Jim Matthews Administrator

    Is there a way to configure the server to only accept uploads from some IP addresses (e.g. the VPN)?

    I'll see if I can get ahold of the FTP server source code to see if it offers clues; I don't know whether the FTP server in OS X Server is open-source.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • robtsi Member

    Originally posted by JimMatthews:

    Is there a way to configure the server to only accept uploads from some IP addresses (e.g. the VPN)?

    I'll see if I can get ahold of the FTP server source code to see if it offers clues; I don't know whether the FTP server in OS X Server is open-source.

    Thanks,

    Jim Matthews
    Fetch Softworks

    That is a good question and one I'll have to look into. I've been all over the server configuration programs and it looks like all is set up correctly. But I guess I must be wrong. I appreciate the time you've spent on this and I will look into the settings again. Frustrating.

    Rob

    Posted 19 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the ftpd.conf file from the server?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • Jim Matthews Administrator

    Another theory: is it possible that your login from a non-secure connection goes through a firewall? Some firewalls can be configured with "intrusion detection" features that block certain FTP commands (in this case, the STOR command for uploading files).

    I could not find the "550 Requested action not taken" error in the source code for the OS X Server FTP server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • robtsi Member

    Originally posted by JimMatthews:

    Another theory: is it possible that your login from a non-secure connection goes through a firewall? Some firewalls can be configured with "intrusion detection" features that block certain FTP commands (in this case, the STOR command for uploading files).

    I could not find the "550 Requested action not taken" error in the source code for the OS X Server FTP server.

    Thanks,

    Jim Matthews
    Fetch Softworks

    That is what I suspect is happening. I've duplicated this probelm from another site and am now trying to find a workaround. Many thanks for all of your help. I guess we can call this thread closed?

    Thanks again,

    Rob

    Posted 19 years ago #

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