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What is the "serial number name" (5 posts)
- Started 5 years ago by Caryn
- Latest reply 5 years ago from Caryn
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Caryn Member
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Jim Matthews Administrator
Hi,
It should be listed as the Serial Number Name on your receipt. It's usually your name, but it can also be your company's name. Go to https://fetchsoftworks.com/fetch/serial if you're still stumped.
Thanks,
Jim Matthews
Fetch Softworks -
Caryn Member
I think it's a lost cause. I bought Fetch so many years ago that I don't think the name is retrievable. I guessed every name, email address, and company name I could, but nothing works. I don't have all of the email addresses now that I did then. I guess it's time to buy a new license.
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Jim Matthews Administrator
Hi,
If you fill out the form at
https://fetchsoftworks.com/fetch/serial-fallback
I'll try to find your license. Include your serial number in the comments, that will make it easier.
Thanks,
Jim Matthews
Fetch Softworks -
Caryn Member
Thanks! I just filled out the form.
- Page 1
I have Fetch on my laptop, and now I've downloaded it onto my new desktop. Fetch is asking not just for my serial number, which I have, but the "serial number name." What is that? Is it the word and numbers above the serial number? Is it MY name?
Posted 5 years ago #