Fetch Softworks

What is the "serial number name" (5 posts)

• Started 5 years ago by Caryn
• Latest reply 5 years ago from Caryn

• Caryn Member

  I have Fetch on my laptop, and now I've downloaded it onto my new desktop. Fetch is asking not just for my serial number, which I have, but the "serial number name." What is that? Is it the word and numbers above the serial number? Is it MY name?

  Posted 5 years ago #

• Jim Matthews Administrator

  Hi,

  It should be listed as the Serial Number Name on your receipt. It's usually your name, but it can also be your company's name. Go to https://fetchsoftworks.com/fetch/serial if you're still stumped.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #

• Caryn Member

  I think it's a lost cause. I bought Fetch so many years ago that I don't think the name is retrievable. I guessed every name, email address, and company name I could, but nothing works. I don't have all of the email addresses now that I did then. I guess it's time to buy a new license.

  Posted 5 years ago #

• Jim Matthews Administrator

  Hi,

  If you fill out the form at

  https://fetchsoftworks.com/fetch/serial-fallback

  I'll try to find your license. Include your serial number in the comments, that will make it easier.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #

• Caryn Member

  Thanks! I just filled out the form.

  Posted 5 years ago #