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Will not accept my serial number (2 posts)

  • Started 3 years ago by Gerrie
  • Latest reply 3 years ago from Jim Matthews
  • Gerrie Member

    I copied and pasted the serial number from you email dated June 2, 2009. I get a message that it is incorrect. I just had my hard drive cleaned by Apple. I have the original CD that you sent along with a copy of the email. Thank you for your help to get this solved.

    Posted 3 years ago #

  • Jim Matthews Administrator


    Make sure you enter the Serial Number Name as shown on the CD and email. If that does not work please contact me at and let me know what Serial Number Name and Serial Number you are entering.


    Jim Matthews
    Fetch Softworks

    Posted 3 years ago #


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