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Will Not Install (3 posts)

  • Started 14 years ago by mpphoto
  • Latest reply 14 years ago from mpphoto
  • mpphoto Member

    It asked if I wanted to replace an older version than it told me "operation could not be completed because you do not have permission to access some of the items" ???

    Posted 14 years ago #

  • Scott McGuire Administrator

    Hi,

    Mac OS X sometimes gets confused about permissions when you're trying to replace an existing application. Fortunately, the solution is straightforward.

    Please do the following:

    * Open your Applications folder.
    * Drag your current copy of Fetch to the Trash.
    * Then drag the new copy of Fetch to the Applications folder.

    This should fix the problem. Let us know if it doesn't.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Edited 14 years ago #

  • mpphoto Member

    Thanks. It worked!

    Posted 14 years ago #

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