Fetch Softworks

Will Not Install (3 posts)

• Started 13 years ago by mpphoto
• Latest reply 13 years ago from mpphoto

• mpphoto Member

  It asked if I wanted to replace an older version than it told me "operation could not be completed because you do not have permission to access some of the items" ???

  Posted 13 years ago #

• Scott McGuire Administrator

  Hi,

  Mac OS X sometimes gets confused about permissions when you're trying to replace an existing application. Fortunately, the solution is straightforward.

  Please do the following:

  * Open your Applications folder.
  * Drag your current copy of Fetch to the Trash.
  * Then drag the new copy of Fetch to the Applications folder.

  This should fix the problem. Let us know if it doesn't.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Edited 13 years ago #

• mpphoto Member

  Thanks. It worked!

  Posted 13 years ago #