Fetch Softworks

Won't Remember Shortcuts (OS X 10.3.5) (5 posts)

• Started 19 years ago by Ex-Lurker
• Latest reply 18 years ago from marccarter

• Ex-Lurker Member

  Hello-

  I am a long-time OS 9 Fetch user who just installed the latest version. My problem is that the new Fetch won't remember my shortcuts- I have to type in the FTP, username, and password *every time.* How tedious.

  Please advise.

  Posted 19 years ago #

• Jim Matthews Administrator

  The first thing I'd try is quitting Fetch and moving the "Fetch Shortcuts" file in the Preferences folder of the Library folder of your home folder to another location. If that file is corrupted it could keep new shortcuts from being saved.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• marccarter Member

  I am having a similar problem, however fetch does remember my password but not the user ID or Host. I've deleted the fetch preferences in the Home folder/library/preferences. I then relaunch Fetch, click on the shortcuts button and the old shortcuts are still there and when I mouse over the shortcut and release nothing happens.
  Are ther other preferences I need to delete??

  Posted 19 years ago #

• Jim Matthews Administrator

  It sounds like you've created an empty shortcut (the interface does not make it clear that you need to fill in the Host and User ID fields before choosing "Create New Shortcut..."). To fix your shortcut you should:

  1) Choose "Fetch Shortcuts" from the Window menu.
  2) Click on the shortcut you want to edit.
  3) Choose "Edit Shortcut..." from the Customize menu.
  4) Enter the desired information.
  5) Click OK.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• marccarter Member

  Thank you Jim. That was indeed the problem.

  Marc Carter

  Posted 18 years ago #