Fetch Softworks

Wrong Files Replaced by Fetch (6 posts)

• Started 15 years ago by ToddT
• Latest reply 11 years ago from Dennis

• ToddT Member

  I published my iWeb files to a folder named "Office".

  I also have a folder on my desktop containing various Word documents that have nothing to do with my website named "Office."

  I then tried to put my web files from the Office folder on the server. Fetch replaced all my files in the Office folder on my desktop with the files for my website.

  Any idea how I can recover/retrieve my Word files that were in my Office folder on my desktop?

  Thanks.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi,

  We're sorry to hear that you have lost some files, and we are not sure what happened, but we do not believe Fetch was the cause of the problem.

  Fetch does not replace folders on the server when uploading (it will instead merge the contents - so if you upload a folder with the same name that contains different files, you will end up with both the old and new files, instead of losing files), nor does not replace folders on your Mac when downloading (instead it creates a new folder), and it definitely does not replace folders on your Mac when uploading files to the server.

  My best guess is that perhaps one of the times you published your iWeb site, you published it to the Desktop, and it replaced your other folder with the same name. I cannot say for sure this is what happened, but I just did a test and when iWeb is publishing webpages, it will completely replace a folder with the same name in the same location - resulting in lost files.

  I'm sorry, but our only suggestions for recovering the files are to get them out of a backup (if you have one), or to use a file recovery program (go to versiontracker.com or macupdate.com, and search for "recover files" or "undelete files").

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• ToddT Member

  Ok, thanks for the prompt response and the advice.

  Todd

  Originally posted by ScottMcGuire:

  Hi,

  We're sorry to hear that you have lost some files, and we are not sure what happened, but we do not believe Fetch was the cause of the problem.

  Fetch does not replace folders on the server when uploading (it will instead merge the contents - so if you upload a folder with the same name that contains different files, you will end up with both the old and new files, instead of losing files), nor does not replace folders on your Mac when downloading (instead it creates a new folder), and it definitely does not replace folders on your Mac when uploading files to the server.

  My best guess is that perhaps one of the times you published your iWeb site, you published it to the Desktop, and it replaced your other folder with the same name. I cannot say for sure this is what happened, but I just did a test and when iWeb is publishing webpages, it will completely replace a folder with the same name in the same location - resulting in lost files.

  I'm sorry, but our only suggestions for recovering the files are to get them out of a backup (if you have one), or to use a file recovery program (go to versiontracker.com or macupdate.com, and search for "recover files" or "undelete files").

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• Dennis Member

  Is there an undelete option with Fetch? I, inadvertantly, dragged off a file from my site that I would like to get back? It just happened and I've looked for a trash can or something and don't see it. Any help would be appreciated. Thank you.

  Posted 11 years ago #

• Jim Matthews Administrator

  No, there is not an undelete option. Where did you drag this file?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 11 years ago #

• Dennis Member

  I actually should have said I highlighted the name and used the delete option at the top. Oh well, lesson learned. Small problem, but I thought I better have an answer for the future. Thank you.

  Dennis

  Posted 11 years ago #