When you first open Fetch you are presented with the New Connection dialog. It requests the following pieces of information:

• Hostname: the name of the server you want to transfer files from or to, for example "home.example.com" or "ftp.example.net". Note that you don't want an entire address (such as "http://www.example.com"), just the hostname part. You can also enter an IP address (for example "192.0.34.166").
• Username: the name of your account on that server. Your username is usually a sequence of letters or numbers, such as "smith97" or "billsbakery", and may be the characters to the left of the "@" in your email address. It should not be confused with an email address, as your username usually won't include an @ sign.
• Connect using: how you're going to connect to the server, usually FTP or SFTP
• Password: the password for your account. This may be the same password you use for email or dialing your service provider.

You will usually be entering information about an account you have with a service provider, such as your Internet service provider or a web hosting service. That provider should be able to tell you the hostname, username and password to use. Fetch Softworks is not a service provider.

If you are trying to connect to a local server at your company or university, your network administrator or computing helpdesk should be able to tell you what to enter.

See the connection information for popular Internet providers help topic for specific information about some of the most common Internet providers, or visit the Fetch Softworks Links webpage for more detailed information on connecting to those providers.

To have the New Connection dialog filled out automatically with your information, see the making Fetch start with information for your server or website help topic.

For more information about the New Connection dialog, see the introductory or in-depth help topics about it.

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